Welcome to our webpage for programs, services, news and information for Kitchener older adults! To learn more about living and aging well in Kitchener, view our Age Friendly Kitchener Action Plan.

Click on a title in the “on this page” list to jump down to information related to the topic. You can click the green “top” button on the right side of the page to come back to the list.

On this page:

  1. Get email updates
  2. Active at Home
  3. Kitchener Tech Connects
  4. Support calls for seniors
  5. At home programming
  6. City services, information and bylaws
  7. Transportation
  8. Things to do
  9. Programs
  10. Services for older adults
  11. Get involved

Get email updates

On any of the pages linked from this directory, you can subscribe using the green “subscribe” button on the right side of the page. When we update a page, you’ll get an email.

Active at Home

Learn about our Active at Home programs and activities for seniors, including:

  • social support calls
  • virtual social program
  • Kitchener Connections telephone based recreational programs
  • virtual workouts for older adults
  • online activities from the Alzheimer Society of Waterloo Wellington

There are lots more programs available through Active at Home.

Kitchener Tech Connects

Visit our Kitchener Tech Connects page to learn about our free technology courses. You can learn about iPads, Chromebooks, email, the internet and more.

Support calls for seniors

With physical distancing measures in place to stop the spread of COVID-19, we're supporting Kitchener seniors, who may be feeling isolated, or just want to talk, through regular social and wellbeing support calls.

If you know a senior who would benefit from this service, please have them call 519-741-2916 to register.

We also accept referrals from friends, family and community agencies if the senior has given permission to share their contact information and has agreed to receive reassurance calls from us.

If you have any questions, please email Bethany Pearce or call 519-741-2200 ext. 5081.

At home programming

We're offering at home programs to help older adults to stay connected while at home during the COVID-19 pandemic. Use the accordions below to learn about each program and how to register.

Our goal is to remove barriers and to provide accessible programs and services. If you need accessible documents, support or accommodation to take part in any of our virtual or in-person programs, please email Bethany Pearce or call 519-741-2200 ext. 5081 (TTY 1-866-969-9994) for help.

Kitchener Connections

Join us Monday through Friday for a FREE interactive telephone-based program from the comfort of your home. Themes include fun activities, health and wellness topics and much more.  Each month a new calendar will highlight the upcoming days of activities.  

To register for Kitchener Connections call (519) 741-2382 (TTY 1-866-969-9994). Registration is simple and only requires participants to complete a short intake over the phone. Registered participants are welcome to sign up for any of the sessions listed in older adults events calendar.

 Connected @ Home

To assist older adults in staying active and connected to one another while at home staff are delivering activity boxes and kits to their front door. Individuals registering for the program are asked to complete an initial questionnaire about their social and leisure interests. This information assists staff in developing activities and programs that are personalized for each participant.After completing the questionnaire, participants will receive an initial box of program activities and supplies that are tailored to their interests. The first Friday of each month participants will then receive a delivery from staff a folder with additional activities and a monthly program schedule.

To support social connections, individuals receiving the activity boxes will be encouraged to join weekly teleconferences or Zoom programs to participate in group activities such as BINGO, guest speakers, trivia games or discussions. For more information about this program or to register, please call 519-741-2916 (TTY 1-866-969-9994) or email Andrea Klein.

 Grand Connections letter writing

The City of Kitchener is looking to bridge the gap between our younger citizens and our older neighbours through the Grand Connections writing program. Community members of all ages are encouraged to submit electronic letters, cards, artwork and messages of hope that City staff will share with an older adult in our community during their regular social support calls and other programs. 

The goal is to let isolated older adults know that you are thinking about them and they are still connected to our community while we need to be physically apart. Encourage your neighbours and schools to get involved and help brighten a senior’s day!  Unfortunately, we are unable to manage responses to messages and communication is only one-way. Additionally, please do not provide personal information such as your full names and address. To submit your messages visit the Grand Connections page on the City’s website or mail them to:

Grand Connections Program

c/o Downtown Community Centre

35B Weber Street West.

Kitchener, ON. N2H 3Z1

Technology Training and Lending Library (coming soon)

The City of Kitchener received a grant from the Government of Canada’s New Horizons for Seniors Program to support a technology lending library and training programs for older adults.  Beginning in January 2021 older adults in the Kitchener community will be able to borrow a tablet or Chromebook with or without cellular service for up to a month. To borrow technology resources individuals will need to register for this service by calling (519) 741-2382 (TTY 1-866-969-9994).

In addition to the technology lending library, the City of Kitchener has partnered with the Bits and Bytes computer club to offer virtual group or individual technology training programs. The Bits and Bytes Computer Club hosts ongoing monthly Zoom training sessions, virtual events including speakers' meetings, computer “drop-in” support, and presentations on a variety of technology topics.

For more information on technology training programs contact Sandy Hrubik at 519-741-2200 ext.5079 (TTY 1-866-969-9994) or by email.

Virtual classes
A new recent addition to our virtual programs is some of our most popular registered programs at Rockway Centre including:
  • Strength training
  • Flexercise
  • Chair yoga
  • Stretch classes
  • Stability ball
  • Memoir writing

To learn more about these programs or to register visit the City of Kitchener’s ActiveNet or contact Rockway Centre at 519-741-2507 (TTY 1-866-969-9994).

Rock Solid Connections

Rock Solid Connections is an interactive Zoom-based social and recreational program that aims to keep older adults active and engaged in their community from the comfort of their own home. Programs include Guitar Jams, adult colouring and a weekly social coffee chat. There is no charge to participate but registration is required by email or by calling Rockway Centre at 519-741-2507  (TTY 1-866-969-9994). 

City services, information and bylaws


Things to do

We host lots of events in Kitchener. You can find upcoming events on our calendar.

Looking for more ways to get more involved in your neighbourhood? For inspiration, ideas, and grant information for neighbourhood projects, visit our LoveMyHood website. 


Click on each title to unfold the box where you will find information.

Programs you need to register for

On ActiveNet, start by searching for a program. To make your search more specific, choose a date, time and age category by selecting preferred options from the column on the left of your screen. 

Drop-in programs
Community centres
Neighbourhood associations

Neighbourhood associations in Kitchener offer programs and activities for older adults. Visit our webpage to learn more.

Registration and help 

Services for older adults

Click on each title to unfold the box where you will find information.

Social programs
Health resources and services 
Personal care 
Affordable hair services are available at the Downtown Community Centre, call for more information.  
Long term care and housing
Community supports 
New to Canada
Visit the Region of Waterloo's website to find supports to help you get settled in Canada.

Get involved