If you need a monthly parking spot downtown or around Grand River Hospital, you can request a monthly parking permit. We also offer hourly parking for shorter visits.

On this page:

  1. Available parking locations
  2. Permit or transponder system
  3. Licence plate recognition system

Available parking locations

We update the lists below with the parking locations that have available spaces. If there are no spaces available, you can join a waitlist.

Check hourly and monthly rates on our parking locations page.

Subscribe to this page to get an email when we update the lists. 

Request a permit

Join a waiting list

  • Water Street South (lot 3)
  • Ontario Street South (lot 9)
  • Green Street (lot 12)
  • Rotary (lot 13)
  • City Hall parking garage

Join a waiting list

Permit or transponder system

The permit or transponder system applies to parking lots and garages with monthly parking, except for:

  • Charles & Benton parking garage
  • Civic Centre parking garage
  • Duke & Ontario parking garage
  • Kitchener Market parking garage

The garages listed above use the new licence plate recognition system.

Request a permit

You can apply for a parking permit to park in one of the parking lots or garages with available spots.

We collect a $50 deposit for your transponder/permit and refund it when you cancel your monthly permit.

Permits and transponders

Depending on your parking location, you will get either a permit or a transponder.

Before your parking start date, you will need to pick up your permit or transponder from our parking division on the fifth floor of City Hall. After we approve your request for a monthly parking permit, we will ask you to book an appointment to pick up your permit or transponder.

Payment options

You can pay your monthly parking fee using one of the options below. Please make cheques payable to the City of Kitchener.

If you have any questions, send us an email.

Internet or phone banking

Most banks offer bill payment through online or phone banking.

Pay with credit card

You can pay your bill by credit card or debit card online or by phone through Paymentus, a third-party bill payment service:

We accept Visa and Mastercard. Paymentus charges a convenience fee for each transaction of 1.75% of your total payment.

Please allow at least four business days for processing.

Banking machines or tellers
  • most chartered banks in KW offer bill payment through banking machines or tellers
  • please check that your bank offers this service and allow at least five business days for processing

Mail your cheque payment to:

City of Kitchener
Attention: Revenue Division
200 King St. West
Kitchener, ON, N2G 4G7

At City Hall
  • book an appointment to pay with cash, cheque or debit in person at the main floor customer service desk
  • by cheque using the payment boxes by the Young Street entrance

Licence plate recognition system

The licence plate recognition system is available at:

  • Charles & Benton parking garage
  • Civic Centre parking garage
  • Duke & Ontario parking garage
  • Kitchener Market parking garage

It will be available at more lots and garages as we phase out the transponder system.

How it works

If you have a monthly parking permit for a garage with our licence plate recognition system, follow these steps:

  1. drive up to the entrance gate
  2. pause to let the cameras detect your licence plate
  3. wait for the gate to rise
  4. enter the parking lot or garage

When you leave the garage, you’ll follow the same steps using the exit gate.

Licence plate issues

In some situations, the system may not be able to read your licence plate (example: it’s faded or hidden by snow). If this happens, please call the "Call When Here" phone number posted at the entry or exit gate (we recommend adding this number as a contact for easy access).

If you included your cell phone number in your permit request and activated the Call When Here function, the system will recognize your phone number on record. If you haven’t provided your phone number or activated the Call When Here function, please use the intercom to speak with staff, who can raise the gate to let you in or out.

Request a permit

Request a parking permit and enter your payment information:

If your garage or lot is not listed here, see our permit and transponder lots and garages.

Payment options

You can pay for monthly parking with:

  • VISA
  • MasterCard
  • debit
  • Discover
  • American Express

You can request a bill a month in advance and pay the full amount by the first of the month. To request this form of payment, send us an email. If your invoice payment is overdue, then the full daily parking rate would apply. 

If you’re affiliated with another corporation that has already negotiated a group monthly parking plan, your parking administrator will register your information for you.

If you’re a monthly parking subscriber of a corporate group (examples: WRPS, Region of Waterloo, KPL), your group will be invoiced at the beginning of the calendar month to pre-pay the sum of all member subscribers. If your group charges their member subscribers, they will give you a receipt.