By reducing the amount of stormwater runoff that flows from your property into our drainage systems, you can qualify for a credit for up to 45% of your monthly stormwater utility fee.

Apply for a residential credit online

On this page:

  1. Apply for a credit
  2. Residential credits
  3. Non-residential credits
  4. Our stormwater credit policy

Apply for a credit

You can apply for a stormwater credit:

  • online
  • by email
  • by mail

Apply online

Apply online using our e-billing service. Using the online form in the tool, you can complete an application with just:

  • copy of your utility bill
  • the measurements of the stormwater practices you’ll use
  • water volume calculations to figure out how much of a credit you will earn

Apply by email

Email the completed application form to our stormwater team.

Apply by mail

Mail the completed application form to our stormwater team at:

Sanitary and Stormwater Utilities Division
Kitchener Operations Facility
131 Goodrich Drive
Kitchener, ON
N2C 1J3


Residential credits

You can earn a credit on your home’s stormwater utility fee by using measures like:

  • rain barrels
  • cisterns
  • infiltration galleries
  • rain gardens
  •  permeable pavers

Complete our residential application for your:

  • single-detached home
  • semi-detached home
  • townhome
  • condominium
  • duplex, triplex, four-plex and five-plex homes

Basic residential credit

The basic credit is earned by capturing between 200 and 800 litres of stormwater, earning a 20 per cent credit on your stormwater utility fee.

Examples of what could earn this credit:

  • 1-4 rain barrels
  • a small cistern

Normal residential credit

The normal credit is earned by capturing between 801 and 3,200 litres of stormwater, earning a 30 per cent credit on your stormwater utility fee.

Examples of what could earn this credit:

  • a cistern
  • a combination of small cisterns and rain barrels

Enhanced residential credit

The enhanced credit is earned by capturing more than 3,200 litres of stormwater, earning a 45 per cent credit on your stormwater utility fee.

Examples of what could earn this credit:

  • a large cistern
  • an infiltration gallery

Non-residential credits

Complete our non-residential application if you own one of the following property types:

  • industrial
  • commercial
  • retail
  • institutional
  • multi-residential buildings with more than five dwelling units.

You can earn a combination of quality, quantity and education credits for a maximum credit of 45 per cent of your monthly fee.

Quality credit

Stormwater runoff often picks up particles from paved surfaces, degrading the quality of the water. You can earn a quality credit by lowering the amount of material that stormwater picks up through a combination of filter strips, paved area sweeping programs and salt management programs.

You can earn one of three quality credits:

  • basic: for removing 60% of the suspended particles in your runoff you will receive a 5% credit
  • normal: for removing 70% of the suspended particles in your runoff you will receive a 10% credit
  • enhanced: for removing 80% of the suspended particles in your runoff you will receive a 15% credit

Quantity credit

This credit is based on the amount of impervious area that directs water to an approved management practice. The maximum quantity credit is 25%.

Education credit

Education credits are available for non-residential property owners. To earn the 5% credit you must educate employees, the public or students about flood prevention and pollution reduction.

Learn more about the requirements for this credit.

Paved areas sweeping program

To receive a credit for a paved area sweeping program you must submit a detailed paved area sweeping plan that:

  • defines the areas being swept
  • how often it will be swept – at least twice a month
  • how you’ll dispose of debris
  • the type of sweeper used
  • documentation of the plan being implemented

Proof of the plan being implemented can be paid invoices, employee timesheets or a signed certification of work by the sweeping company.

Salt management plans

To receive a credit for a salt management plan you must use a Smart About Salt certified contractor. If your property is a business and you want your employees to maintain the site, they must become certified through the Smart About Salt program.

The program teaches property owners how to maintain safe winter conditions while using the least amount of salt possible. Learn more about the program from the Smart About Salt website.


Our stormwater credit policy

Our stormwater credit policy rewards residents and businesses for reducing the runoff flowing into our local drainage systems.