MyKitchener: How to create an account and log in or out

Using email and password:

• Click the ‘Sign me up!’ button at the bottom of the login screen
• Enter your email and password (required)
• Review and agree to the Terms and Conditions
• Complete the reCaptcha verification
• Click ‘Sign me up!’ 

Or

Use an existing social media account (Twitter, Google, Facebook):

• Click on the social media account you’d like to use.

You do not need to add an address to create or use a MyKitchener account.

If you choose to add your address, MyKitchener will automatically display information related to your address including:

• things to do
• events
• waste/leaf collection schedules
• road closures
• snow removal

To enter your address:

• Enter house number, then start typing your street name and wait for the dropdown to populate/appear. Select your street name from the dropdown. (if applicable)
• Click ‘Next’ 

If you do not want to add your address, click ‘Maybe later’.

If you are prompted to, check the email you used to sign up to verify your MyKitchener account.

• If you do not see a verification email, check your spam or junk folder.
• Click on the link in the verification email.
• Now you’re ready to log in to MyKitchener!

Using email and password:

• Enter the email and password you used to create your account on the login screen
• Click ‘Login’

Or

If you created your account using an existing social media account (Twitter, Google, Facebook):

• Click on the social media account you used to create your account