Natural gas emergency
Thousands of people in Kitchener use natural gas to power their appliances and to heat and cool their homes. It's a safe and reliable fuel source provided by Kitchener Utilities.
Did you know natural gas leaks can occur inside or outside your home? Although natural gas leaks are rare, it's important to know what signs to look for in order to keep your family and property safe.
Natural gas is non-toxic, and leaks can be easily detected from a scent that is added to natural gas. This odour smells like rotten eggs or sulphur.
What should you do if you detect a leak?
If you suspect, smell or see a natural gas leak:
- Evacuate immediately
- Call 911 from outside or a neighbour's home
For natural gas service inquires or questions call Kitchener Utilities at 519-741-2529 and visit their website.
Land acknowledgement
The City of Kitchener is situated on the traditional territory of the Chonnonton, Anishinaabeg, and Haudenosaunee Peoples. We recognize our responsibility to act as stewards for the land and honour the original caretakers who came before us. Our community is enriched by the enduring knowledge and deep-rooted traditions of the diverse First Nations, Métis, and Inuit Peoples who live in Kitchener today.