The City of Kitchener is committed to building an inclusive community and providing an accessible environment where all individuals have access to the City’s services, facilities open spaces and programs in a way that respects the dignity and independence of people with disabilities.

Working with the Grand River Accessibility Advisory Committee (GRAAC), and guided by the Accessibility for Ontarians with Disabilities Act, 2005, as well as our own accessibility plan and accessibility policy, the City will continue to identify and remove and prevent barriers that are experienced by  people with disabilities so that Kitchener can become a barrier-free city.

Alternate formats, communication supports, and accommodations are available. If you require an accessible document or support to take part in a city meeting or city program, let us know.

For more information, please contact Nadine McNeelands, Inclusion Services Coordinator, program and resource services, at 519-741-2200, ext. 7229 (TTY 1-866-969-9994).