If Environment Canada issues a humidex advisory, we urge you to cool off indoors, stay hydrated by drinking plenty of water, limit your time in the sun and take other precautions to avoid a heat-related illness.

Find city facilities you can use as a cooling centre below.

On this page:

  1. Community centres
  2. Pools and splashpads
  3. Arenas
  4. Other municipalities
  5. Check on others

Community centres

These community centres are open as cooling centres during regular hours:

Pools and splashpads

Lyle Hallman Pool (600 Heritage Drive) is open as a cooling centre during these hours:

  • Monday to Friday: 8 a.m. to 9 p.m.
  • Saturday and Sunday: 9 a.m. to 8 p.m.

Outdoor pools and splashpads

If you're looking for somewhere to cool off, visit one of our outdoor pools (when open for the summer) or splashpads.

These locations do not have indoor areas with air conditioning.


These City of Kitchener arenas are open as cooling centres:

  • The Aud (400 East Avenue)
    • Monday to Friday: 8 a.m. to 4 p.m.
    • weekends and holidays: closed
  • Activa Sportsplex (135 Lennox Lewis Way)
    • Monday to Friday: 8 a.m. to 8 p.m.
    • Saturday and Sunday: 8 a.m. to 4 p.m.
    • holidays: closed

Other municipalities

Information about cooling centres in other municipalities in the Region of Waterloo is available on the region's website.

Check on others

During extreme high temperatures, please call or visit family, friends and neighbours, especially isolated adults and seniors who are at greater risk of suffering from heat-related illness, to see if they need help.

Other at-risk groups include people with chronic and pre-existing illnesses, infants and young children, people on certain medications and those who are marginally housed or homeless.

For more information, visit the Region of Waterloo's website.