Welcome to MyKitchener – you'll find everything you need, right here! Find a program, pay your taxes or utilities, find hospital wait times and more.

Set up your personal dashboard:

Sign up for a MyKitchener account

On this page:

  1. About MyKitchener
  2. Sign up for a MyKitchener account
  3. Tell us what you think
  4. Support

About MyKitchener

MyKitchener is our new online experience for anyone who lives, works or plays in Kitchener!

On MyKitchener, you can create an account to access our new self-serve portal and personalize your online experience with the city. Build your personal dashboard and add widgets like:

  • programs and activities: find programs that match your interests
  • pools and swimming: find your local pool and single-visit swim programs
  • report a problem: send us a bylaw request or let us know if something is wrong
  • hospital wait times: check the wait times at Kitchener hospitals
  • parking tickets: pay your parking ticket online

There are more widgets waiting for you on MyKitchener, and we will be adding more in the future. If you have an idea for a future widget or feature, let us know!

You do not need to sign up for a MyKitchener account to use our website.

Sign up for a MyKitchener account

Ready to get started? All you need is an email address and secure password. You can also sign up using your favourite social media account.

Sign up for a MyKitchener account

Tell us what you think

We want to hear from you! On your MyKitchener dashboard, you’ll see a space where you can tell us what you think. Use the “Get Feedback” button the right side of the screen to tell us what you think.

You can also send us an email to share your feedback.



Check our support centre for answers to your questions and tutorials.