Protect your home or business from fire, smoke and carbon monoxide with Direct Detect. When there is a threat, our system will immediately contact Kitchener Fire to dispatch an emergency response team.

On this page:

  1. About Direct Detect
  2. Protect your home
  3. Protect your business
  4. Moving

About Direct Detect

Direct Detect is a monitoring system that detects fire, smoke and carbon monoxide and is connected directly to the Kitchener Fire Department. It is the only system that will immediately contact Kitchener Fire to dispatch an emergency response team, even when you are not at your home or business.

You can rent or buy a Direct Detect system. When you protect your home with Direct Detect, you can also save 5 to 15% on home insurance.

Contact us today to get a free quote for your home or business.


Protect your home

Direct Detect is available if you are renting or own your home. We can work with you to find the right solution for your home.

If you rent your home:

  • free installation
  • monitoring through a phone line or internet
  • free repairs
  • protection as low as $16 a month

If you own your home:

  • purchase includes a one-year warranty
  • monitoring through a phone line or internet
  • protection as low as $7 a month
  • additional charges may apply

Each home needs a combination of detectors. Depending on the size of your home, you may need multiple units (control panel, detectors, internet module). Our team can make recommendations based on the needs of your home.

Contact us to learn more or get a free quote.


Protect your business

Keep your business safe from fire, smoke and carbon monoxide with Direct Detect. Our system will notify Kitchener Fire if there is a threat 24 hours a day, 7 days a week.

The cost of protecting your business is directly related to the size of the unit or building. The larger your space, the more monitoring units you’ll need. Our team can work with you to put together a protection package that suits your needs and budget.

If you have multiple business locations with a single point of billing, you may qualify for discounts.

Contact us to learn more or get a free quote.


Moving

When you're moving, please contact us if you would like to continue using this service and our technicians will coordinate moving our equipment to your new home.

If you don’t want to use Direct Detect anymore, we will ask the new homeowners if they want to use our services. If they decide not to use our services, our team will remove all equipment before closing day.