Forest Heights Pool is home to two fully accessible indoor pools, including a 25-metre lap pool and a smaller warm pool. We offer swimming lessons, aquafit classes, family swims, lane swimming time and more activities for the whole family.
On this page:
- Contact information
- Hours
- Parking and transit
- Swimming calendars
- Swimming lessons
- Swimming fees
- Pool guidelines
- Pool closures and weather policy
- Wi-Fi
- In the neighbourhood
Contact information
Address: 253 Fischer Hallman Road
Phone number: 519-741-2493
Hours
Monday to Friday: 7 a.m. to 9 p.m.
Saturday, Sunday: 8 a.m. to 9 p.m.
- February 17 - Closed due to maintenance work (Family Day)
- April 18 - Closed (Good Friday)
Parking and transit
Free parking is available off Fischer Hallman Road.
These Grand River Transit (GRT) routes stop near Forest Heights Pool:
GRT no longer offers paper bus tickets. Fare payment information is available on their website.
Bike racks are available at Forest Heights Pool.
Swimming calendars
We offer these swimming programs, use the links below to see upcoming swim times on a calendar:
- recreational swims - family, public
- aquafit – cardio, strength
- lane swim
Check our swimming program descriptions page to learn more about a specific program.
Find upcoming swimming programs and register a program on ActiveNet.
Visit our registration dates page to find upcoming registration dates for swimming programs.
Changing your registration
If you need to change your registration, please do so through ActiveNet or at the pool’s front desk:
- single-visit programs: up to 11:59 p.m. the day before
- swimming lessons: seven days before swimming lessons begin
Login to your account and select Transaction and Payment History. Find your swim, click the withdraw button and choose your refund method.
Swimming lessons
Mark your calendars with these upcoming 2025 registration dates:
- winter programs and swimming lessons: 8:30 a.m. on Tuesday, December 10
- spring programs and swimming lessons: 8:30 a.m. on Tuesday, March 11
- summer camp (Kitchener residents): 8:30 a.m. on Tuesday, March 18
- summer camp (non-Kitchener residents): 8:30 a.m. on Tuesday, March 26
When searching for programs in ActiveNet, use "Kitchener Swims" in your search, or reference the new name in our swimming lessons descriptions.
Visit our ActiveNet questions page to find answers to common questions or watch our YouTube video to learn more about searching on ActiveNet.
Pools may open up more class spaces or times closer to the start of each session. If there are no spaces available when you check ActiveNet, add yourself to a waitlist or visit ActiveNet closer to when the session starts to check if there are new spaces available.
Swimming fees
You can purchase tickets at these pools:
Adult |
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Child (0-17) and senior (55+) |
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Family |
Maximum two adults and all their children under 17 years old in the same household.
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Apply for lower fees |
Through our leisure access program, you can apply for lower fees for city-run programs. Find out if you're eligible and learn how to apply on our Leisure Access (fee assistance) page. |
Get inclusion support |
If you or your child has a disability, you can apply for an inclusion membership to get inclusion support. Support can include personal assistance for leisure activities (PAL). |
Pool guidelines
Open the accordions below to learn about our pool guidelines.
Age requirements |
For swim admission purposes, a caregiver is defined as someone 12 years or older, responsible for the child. A swimmer to caregiver ratio defines the number of swimmers that can be supervised by a caregiver. Example: (4:1 ratio) means four swimmers can be supervised by one caregiver.
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Deep end and swimmer safety |
An aquatic staff member may request any swimmer attempts a swim test at any time. To ensure the safety of all swimmers, if at any point a swimmer exhibits any signs that they are tired or weak, aquatic staff may ask them to leave any deep area of a pool and return to the shallow area to attempt a swim test. This also includes anyone over the age of 10. It is up to the lifeguards on duty to allow swimmers to return to the deep area. |
Proper bathing attire |
Proper bathing attire must be clean and used specifically for the purposes of bathing. It should not constrict bather mobility in the water. |
Swim admission test
To provide a safe and enjoyable aquatic environment, we've established a facility swim test standard to help evaluate participants’ swimming ability. This test is used in conjunction with the Wristband Identification Program.
Open the accordions below to learn about the swim admission test.
Swim test assessment |
The requirements of the patron are to demonstrate comfort in the water and swim on their front for 20 metres in the designated swim test area of the pool. The swim test will also include a change in direction. To properly assess a participant’s swimming ability, aquatic staff must observe the following during the swim test:
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Swim Card |
Children between 7 and 9 years old, who successfully complete the swim test, will receive a swim test card. Swimmers must present their swim test cards to receive a green band before admission to a recreation swim. |
Wristband Identification Program |
Upon entry to a pool, visitors 0 to 9 years old will be given a coloured wristband to help staff identify their swimming ability. The colours are defined as follows: Red band
Yellow band
Green band
Blue band
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Pool closures and weather policy
Pool closures during a program
If staff need to close the pool during a program, we’ll issue a credit in these ways:
- pre-registered programs: credit to ActiveNet account
- drop-in programs: complimentary pass, see pool entrance staff
We will not issue refunds or credits if you choose to leave due to light rain or cool weather.
Sauna closures
When there is a heat warning, we will close the sauna.
If in doubt, call us to check if we are open.
Wi-Fi
Use your own phone, tablet or computer with our free Wi-Fi. Choose the “Kitchener Public WiFi” network and follow the instructions that show up.
Visit our Digital Kitchener page to find online safety resources.
In the neighbourhood
Forest Heights Pool is next door to Forest Heights Community Library.
Forest Heights Community Centre is located at 1700 Queen’s Boulevard. From Forest Heights Pool, you will need to turn left on Fischer-Hallman Road towards Queen’s Boulevard, then make a left onto Queen’s Boulevard and the community centre will be on your right-hand-side.
Forest Heights Community Centre offers programs for the whole family, including:
- indoor walking club
- games
- drop-in groups and activities for youth and seniors
Learn more on our Forest Heights Community Centre page or register on ActiveNet.
Fischer Park has eight sports fields, which you can book for private use. Check our field conditions page to see if the sports fields are open. The park also has four tennis courts, a running track, and a skate park.