Forest Heights Pool is home to two fully accessible indoor pools, including a 25-metre lap pool and a smaller warm pool. We offer swimming lessons, aquafit classes, family swims, lane swimming time and more activities for the whole family.

Register for a program

On this page:

  1. Contact information
  2. Hours
  3. Parking and transit
  4. Swimming lessons
  5. Swimming programs
  6. Swimming fees
  7. Pool guidelines
  8. Wi-Fi
  9. In the neighbourhood

Contact information

Address: 253 Fischer Hallman Road

Phone number: 519-741-2493


Monday to Friday: 7 a.m. to 9 p.m.

Saturday: 8 a.m. to 8 p.m.

Sunday: 8 a.m. to 9 p.m.

Parking and transit

Free parking is available off Fischer Hallman Road.

Grand River Transit (GRT) route 2 stops on Fischer Hallman Road in front of Forest Heights Pool. You can also walk to the Fischer-Hallman/Queens Blvd bus station and take route 201. Plan your route with GRT’s trip planner.

GRT no longer offers paper bus tickets. Fare payment information is available on their website.

Bike racks are available at Forest Heights Pool.

Swimming lessons

Registration for swimming lessons until June 26 is open now.

Register on ActiveNet

Caregivers and swimming lessons

  • one caregiver per student must be in the water for all lessons, level A to H
  • the caregiver must be comfortable in the water and able to join in the lesson
  • children in levels I through N can attend lessons on their own

The maximum number of students will depend on the space available to make sure the instructor, students and caregivers can maintain their physical distance.

Register for swimming lessons or other programs on ActiveNet. Family swims are also available.

Swimming programs

We offer these swimming programs:

  • adult swim
  • aquafit – cardio, strength
  • family swim
  • lane swim

Check our swimming program descriptions page to learn more about a specific program.

Find upcoming swimming programs and register a program on ActiveNet.

Register for a swim time

Changing your registration

If you need to change your registration, please do so through ActiveNet at least 48 hours before your swim time for single visit programs and seven days before for swimming lessons. Login to your account and select Transaction and Payment History. Find your swim, click the withdraw button and choose your refund method.

Swimming fees


  • single: $6.10

  • 5 tickets: $29.10

  • 20 tickets: $110.25

  • 60 tickets: $294

Child (0-17) and senior (55+) 

  • single: $4.10

  • 5 tickets: $19.40

  • 20 tickets: $73.45

  • 60 tickets: $195.80


  • single family admission: $13.90

  • 5 family admission tickets: $62.65

Apply for lower fees

Through our leisure access program, you can apply for lower fees for city-run programs. Find out if you're eligible and learn how to apply on our leisure access page.

Get inclusion support

If you or your child has a disability, you can apply for an inclusion membership to get inclusion support. Support can include personal assistance for leisure activities (PAL).


Pool guidelines

Open the accordions below to learn about our pool guidelines.

Age requirements

Anyone under the age of 18 visiting a City of Kitchener pool must be accompanied by an adult.

  • 0-6 years: must be within 1 arm's reach of someone 12 years or older at all times, including if swim test has been passed (2:1 ratio)
  • 7-9 years: may swim alone if they pass the swim test, if not they must be within 1 arm's reach of someone 12 years or older at all times (3:1 ratio)
  • 10+ years: may swim alone
  • 12+ years: may supervise other swimmers (see ratios above)
  • deep end swimmers: All swimmers must pass the swim test to enter the deep end. Swimmers of any age may be asked to complete the swim test at the discretion of the lifeguards.
Swim test 

To pass the swim test, swimmers must be able to comfortably perform a recognizable stroke on their front for a minimum of 15 meters with the ability to put their face in the water and take at least one (1) breath without putting their feet on the bottom of the pool.

Children ages 7-9 who successfully complete the test, or have completed Level H, will receive a Swim Test Card. Swim test cards must be presented prior to admission to a recreational swim.

Forgot your Swim Test Card? You will be required to complete another swim test.

Bathing suits

Public pools enforce a strict dress code to preserve the cleanliness of the pool water and keep attire family-friendly.

In order to accommodate all visitors and maintain safe programs, traditional swim wear is preferred where possible; however, the following criteria will be used by City staff when determining the appropriateness of attire for swimming:

  • Clothing is clean and brought to the pool for the sole purpose of swimming (one cannot wear their street clothes into the pool)
  • Proper swimwear material is defined as any material that’s specifically designed for the purposes of swimming. This includes spandex, polyester, nylon, and any similar material that’s non-absorbent. T-shirts with long sleeves and tights made of these materials may be worn into the pool if they are used specifically for swimming. These suits can be purchased at local bathing suit stores, sport stores or department stores
  • Undergarments may look similar to swimwear, but they do not serve the same function.
  • Thongs and transparent clothing are not permitted. Guests must wear swimwear that cover their private parts. Swimmers of all genders are required to wear an appropriate swimsuit bottom. 
  • The clothing must permit the individual to participate safely in the program. Every effort must be made to eliminate the risk of strangulation or being weighed down to the point of incapacitation.
  • Swimmers who are incontinent must wear snug fitting pants over a cotton diaper or suitable disposable swim pants or re-useable pool diaper. (example: Huggies Little Swimmers, Gabby's Pool Pant Diaper) Regular diapers are not permitted. Disposable swim diapers can be purchased at the front desk.
  • Aquatic staff will be accommodating to all patrons.


Use your own phone, tablet or computer with our free Wi-Fi. Choose the “Kitchener Public WiFi” network and follow the instructions that show up.

In the neighbourhood

Forest Heights Pool is next door to Forest Heights Community Library.

Forest Heights Community Centre is located at 1700 Queen’s Boulevard. From Forest Heights Pool, you will need to turn left on Fischer-Hallman Road towards Queen’s Boulevard, then make a left onto Queen’s Boulevard and the community centre will be on your right-hand-side.

Forest Heights Community Centre offers programs for the whole family, including:

  • indoor walking club
  • games
  • drop-in groups and activities for youth and seniors

Learn more on our Forest Heights Community Centre page or register on ActiveNet.

Fischer Park has eight sports fields, which you can book for private use. Check our field conditions page to see if the sports fields are open. The park also has four tennis courts, a running track, and a skate park.