Kitchener Utilities is committed to delivering safe and reliable natural gas and water services to our customers. Learn more about Kitchener Utilities.

On this page:

  1. COVID-19 updates
  2. Water, sanitary sewer and stormwater rates
  3. Natural gas rates

COVID-19 updates

Tax and utility payments

Kitchener City Council approved extending immediate short-term economic relief measures to support residents and businesses for an additional 30 days. To help offer some financial flexibility to those significantly impacted by the COVID-19 pandemic, the City will be waiving penalties and interest on property taxes, late payment charges on utility bills and invoices, and non-sufficient fund (NSF) fee charges for the month of June 2020.

In addition, city council approved additional relief and support for residents and business including:

  • an application-based property tax deferral program. The new program, launched in June, allows residents and businesses to apply to extend 2020 final property tax bill due dates by 60 days.
  • the suspension of utility disconnection and collection activities up to and including August 31, 2020.

The deadline to apply for a tax deferral has now passed. Learn more about tax deferrals.

To have more of your questions answered, please visit: www.kitchener.ca/covid19


Water, sanitary sewer and stormwater rates

Current rates:

  • the water rate is $2.5045 per cubic metre
  • the sewer rate is $3.1546 per cubic metre
  • the stormwater rate is $16.3900 for an average sized home, please refer to your bill to see your property’s rate

The monthly impact of the rate increase is $0.92 for the average residential household. Minimum charges may apply for water and sewer, calculated at 1/10 per cubic metre per day.


Natural gas rates

You can learn more about the different Kitchener Utilities rates on their website.

General service M1 customers

The M1 rate is for homes and businesses with an annual consumption of less than 50,000 cubic meters of gas.

  • the supply rate is 13.5 cents per cubic metre
  • the delivery rate is 7.5871 cents per cubic metre
  • the federal carbon charge is 7.83 cents per cubic metre
  • the daily fixed charge is 73 cents per day

Fees are subject to 13% HST.

General service M2 customers

The M2 rate is for properties with annual consumption greater than 50,000 cubic metres.

  • the supply rate is 13.5 cents per cubic metre
  • the delivery rate is 6.4373 cents per cubic metre
  • the federal carbon charge is 7.83 cents per cubic metre
  • the daily fixed charge is $2.30 per day

Fees are subject to 13% HST.