City Hall is open for in-person services. If you want to plan your visit and reduce your waiting time, please book an appointment.

On this page:

  1. City Hall
  2. Revenue
  3. Marriage licensing
  4. Building
  5. Engineering
  6. Legislated services
  7. Parking
  8. Planning

City Hall

The address of City Hall is:

200 King Street West
Kitchener, ON
N2G 4G7

Please enter using the doors on Young Street.

The building is open during these hours:

  • Monday to Friday: 7 a.m. to 9 p.m.
  • weekends and statutory holidays: 9 a.m. to 9 p.m.

City Hall is open for in-person services from Monday to Friday between 8:30 a.m. and 5 p.m.


Appointments are available, but not required to make these payments in person:

  • property taxes
  • utility bills
  • parking tickets

Book an appointment

Payment methods

We accept these payment methods.

  • debit card
  • cash
  • cheque made out to the City of Kitchener

We do not accept payment by credit card.

Other payments

Please call 519-741-2450 or send us an email.

Marriage licensing

City Hall is open for walk-ins to apply for a marriage licence. If you want to plan your visit, you can book an appointment.

Visit our marriage and divorce page to find:

  • what you need to get a marriage licence
  • licence cost
  • licence requirements


You can book an appointment online for any of these building services:

  • deliver plans or reports
  • request surveys or drawings
  • make a payment
  • grading or building complaints
  • apply for a building permit

Book an appointment


You can book an appointment online for any of these engineering services:

  • make a payment
  • deliver plans or reports
  • drainage complaints
  • apply for a permit
  • review site plans or subdivisions

Book an appointment

Legislated services

You can book an appointment online to:

  • apply for a marriage licence
  • apply for or renew a business licence
  • commission documents, including French foreign pension documents (see available list)
  • make a freedom of information (FOI) request
  • apply for or learn about lottery licences

Book an appointment


If you need to pick up a new parking transponder or permit, you can book an appointment online.

Book an appointment


You can book an appointment online for any of these planning services:

  • make a payment
  • pick up or drop off notice signs
  • development application affidavit - commissioner signature
  • consultation for development applications and services

Book an appointment