Textnet
If you’re deaf, deafened, hard-of-hearing or speech impaired, you can use Textnet to contact staff.
On this page:
Access the service
Call 1-866-969-9994 to access Textnet.
About Textnet
With Textnet, you can use your TTY communication device to convert the communication with our staff to a pop-up text message on your computer screen. This creates an online conversation with staff.
Several staff members are trained to use Textnet technology. Incoming calls can be easily redirected to our internal users. If needed, we can use conference calling to communicate with multiple people at once.
Contact Us
City of Kitchener
200 King Street West,
Kitchener, Ontario
Telephone: 519-741-2345,
TTY: 1-866-969-9994
mailto:info@kitchener.ca