MyKitchener: How to create an account and log in or out

Using email and password:

• Click the ‘Create one now’ button at the bottom of the login screen
• Enter your email and click ‘Email verification code’
• Enter the verification code (required)
• Enter and confirm a password, first name and last name
• Review and agree to the Terms and Conditions
• Click ‘Create’

Or

• Use an existing social media account (X, Google, Facebook):
• Click on the social media account you’d like to use.

Note: the social media platform may ask you to verify your social media account.

You do not need to add an address to create or use a MyKitchener account.

If you choose to add your address, MyKitchener will automatically display information related to your address including:

• things to do
• events
• waste/leaf collection schedules
• road closures
• snow removal

To enter your address:

• Enter house number, then start typing your street name and wait for the dropdown to populate/appear. Select your street name from the dropdown. (if applicable)
• Click ‘Next’

If you do not want to add your address, click ‘Maybe later’.

Using email and password:

• Enter the email and password you used to create your account on the login screen
• Click ‘Login’

Or

If you created your account using an existing social media account (Twitter, Google, Facebook):

• Click on the social media account you used to create your account