About Kitchener Fire

Kitchener Fire provides emergency response, fire prevention and education to residents, visitors and businesses in Kitchener.

On this page:

1. Contact Kitchener Fire
2. Our fire stations
3. Emergency Response Plan
4. Public education
5. Fast facts

Contact Kitchener Fire

• general questions: call 519-741-2496 or send us an email
• fire prevention: call 519-741-2495 or send us an email
• Direct Detect: call 519-741-2651 or send us an email
• public education: call 519-741-2200, ext. 5552 or send us an email

During an emergency, call 911.

Our fire stations

• Headquarters: 270 Strasburg Road
• Station 2: 187 Lancaster Street West
• Station 3: 1035 Ottawa Street North
• Station 4: 25 Fairway Road North
• Station 5: 1700 Queens Boulevard
• Station 6: 149 Pioneer Drive
• Station 7: 1440 Huron Road

Headquarters office hours

Monday to Friday: 8:30 a.m. to 4:30 p.m.

Closed on all statutory holidays.

Emergency Response Plan

Download a copy of our Emergency Response Plan.

Public education

Our public education team is committed to helping our community better understand fire safety.

We offer training on topics that include:

• cooking precautions
• smoke and carbon monoxide alarms
• general safety tips

Use our online form to submit a request.

Fast facts

• we respond to more than 15,000 calls a year
• Kitchener Fire has an annual operating budget of $36.3 million
• our team includes firefighters, fire prevention staff, public educators, administrators, dispatchers and communications personnel and support staff
• we work out of seven fire stations spread out around Kitchener
• we also provide dispatch services of over 13,000 calls per year to the Townships of Woolwich, Wilmot, Wellesley, North Dumfries, and the cities of Waterloo and Cambridge