Report a fire safety hazard

Our fire prevention inspectors can enforce violations under the Ontario Fire Code. You can report a violation in Kitchener by calling 519-741-2495.

On this page:

1. Report a violation
2. Violation examples
3. Complaint information

Report a violation

Report a violation of the Ontario Fire Code for a Kitchener address by calling 519-741-2495.

Our staff answer phones between Monday and Friday from 8:30 a.m. to 4:30 p.m. If you call outside these hours, please leave a detailed voice message and include your phone number for staff to follow up.

Violation examples

Some examples of fire code violations include:

• overdue maintenance of fire safety systems or smoke alarms
• blocked exits
• missing or broken fire doors
• sever electrical problems
• improperly used or stored flammable liquids or gasses
• unsafe accumulation of combustible materials

Complaint information

When you report a complaint, we’ll ask for:

• address you’re calling about
• type or description of building
• description of your complaint
• call back information

We ask for a call back number so the fire prevention inspector can ask for more information. We respond to complaints within one business day. All complaints are confidential.