How to appeal a property standards complaint

If you get a property standards order to comply, you can appeal the order.

Tools/resources: Internet-connected device and printer if filling out paper form.

1. Fill out the appeal form

When you get a property standards order to comply, the appeal form is included with the order. If you choose to appeal the decision, you must do that before the deadline on the order.

You can also download a copy of the form.

2.Send the appeal to staff

Your appeal must include:

completed appeal form
copy of the order
non-refundable administration fee ($255)

You can file the appeal:

by registered mail
in person

For both appeal options, the address is:

Legislated Services
Attn: Property Standards Appeal Committee Secretary
200 King Street West
Kitchener, ON N2G 4G7

You must file the appeal form before 5 p.m. on the final date for appeal. If you send your appeal after the deadline, we will not process your appeal. You will get your fee back in this case.

3. Get a hearing date

After we process your appeal, staff will follow up with a date for your appeal hearing. You will get this date by registered mail.

Land acknowledgement

The City of Kitchener is situated on the traditional territory of the Chonnonton, Anishinaabeg, and Haudenosaunee Peoples. We recognize our responsibility to act as stewards for the land and honour the original caretakers who came before us. Our community is enriched by the enduring knowledge and deep-rooted traditions of the diverse First Nations, Métis, and Inuit Peoples who live in Kitchener today.