Storm Cleanup Response - September 3

If residents see downed power lines, they should stay 10-metres away from the downed line, call 9-1-1- and report it to Enova Power by calling 226-896-2200.  

Downed power lines may still be energized and deadly, and the ground around the line could be live, even if it looks dry or safe (Enova Power). 

If a City-owned tree on the boulevard in front of a resident’s home has fallen or been damaged during the storm, it can be reported to the City’s Corporate Contact Centre at 519-741-2345.  

Residents are responsible for the cleanup of trees on their private property. The City will clean up city-owned trees that have fallen onto private property, but we will not clean up private trees. If a private tree is blocking the roadway or impacting public property, we will assist in making it safe, but the remaining cleanup is the responsibility of private property owners. 

Residents are encouraged to take debris directly to the Waste Management Site for disposal. 

Residents are being asked to manage debris on their properties and can dispose of fallen trees or branches by trimming them into manageable pieces 

Bundle branches securely and place them out with their curbside yard waste. For tips on how to properly prepare yard waste for curbside collection, visit Yard Waste | Region of Waterloo 

Compost them in backyard compost 

Fallen trees or branches should not be disposed of in City parks, forests or trails. 

Staying up to date on current and forecast weather conditions is one of the best ways to prepare for severe weather. Check local weather stations regularly for weather watches and warnings and sign up for local emergency alerts through Alert Waterloo Region. 

To prepare for severe weather, make a family emergency plan and have practice drills so everyone knows what to do; develop a protocol for staying in contact with family and friends, like a group chat, social media group or list of contact details; and build a 72-hour emergency kit that allows your family to be self-sustaining for at least three days. More information on preparing for an emergency is available on the Province of Ontario’s website.