Service disruption: November 12, 2026

Microsoft is currently experiencing issues across North America. As a result, some of our services may be impacted.  For requests please contact the City of Kitchener's Customer Contact Centre via phone at 519-741-2345. You can also use TTY: 1-866-969-9994.

Thank you for your patience as we continue to monitor this outage. 

Service disruption: November 12, 2026

- Nov 12, 2026

Microsoft is currently experiencing issues across North America. As a result, some of our services may be impacted.  For requests please contact the City of Kitchener's Customer Contact Centre via phone at 519-741-2345. You can also use TTY: 1-866-969-9994.

Thank you for your patience as we continue to monitor this outage. 

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Contact Us

City of Kitchener
200 King Street West,
Kitchener, Ontario
N2G 4G7
Telephone: 519-741-2345
TTY: 1-866-969-9994
Email: info@kitchener.ca

Land acknowledgement

The City of Kitchener is situated on the traditional territory of the Chonnonton, Anishinaabeg, and Haudenosaunee Peoples. We recognize our responsibility to act as stewards for the land and honour the original caretakers who came before us. Our community is enriched by the enduring knowledge and deep-rooted traditions of the diverse First Nations, Métis, and Inuit Peoples who live in Kitchener today.