People-friendly transportation

Our goal is to transform how people move through the city by making the transportation network safe, convenient, comfortable and connected.

ActionTarget completionStatusBudget

Complete Streets

Find information on our transportation projects page.

2019

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Complete

Within budget
Bikeshare program 2023 In progress (delayed) Within budget

Protected cycling network

Find information on our bike infrastructure page.

2023 In progress Within budget

Cycling and Trails Master Plan

Find information on our Cycling and Trails Master Plan page.

2020

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Complete

Within budget

Pedestrian-first streets

Find information on Engage Kitchener:

2023 In progress (delayed) Within budget

Environmental leadership

Our goal is to achieve a healthy and livable community by mitigating and adapting to climate change and by conserving natural resources.

ActionTarget completionStatusBudget

Corporate climate action plan

Find more information in our action plan document.

2019

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Complete

Within budget
Energy Efficiency Reserve Fund 2022

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Complete

Within budget

Community Climate Action Plan

Find more information on the Climate Action WR website.

2020

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Complete

Within budget

Sustainable Urban Forest Strategy, tree canopy target and tree planting backlog

Find more information in our strategy document.

2022

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Complete

Within budget
New waste diversion programs 2021

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Complete

Within budget

Vibrant economy

Our goal is to build a vibrant city by making strategic investments to support job creation, economic prosperity, thriving arts and culture, and great places to live.

ActionTarget completionStatusBudget

Urban design manual

Find more information on our urban design page.

2019

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Complete

Within budget

Build-out of 44 Gaukel, Incubator, Accelerator and Co-Working Space Network

Find more information on the 44 Gaukel website.

2023 In progress (delayed) Within budget

Make It Kitchener 2.0 Strategy

Find more information on the Make It Kitchener website.

2020

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Complete

Within budget
City-owned property review 2023 In progress (delayed) Within budget
Downtown Vision, city-owned property brought to market, Innovation District (Bramm Yards) and Civic District master plans 2023 In progress (delayed) Within budget

Caring community

Our goal is to enhance people’s sense of belonging and connection by providing welcoming community spaces and programs; better engaging, serving and supporting our diverse populations and helping to make housing affordable.

ActionTarget completionStatusBudget

Equity, Diversity and Inclusion Strategy

Find more information on our Corporate Strategy on Equity and Anti-Racism page.

2020  

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Complete

Within budget

Affordable Housing Strategy

Find more information on our Housing For All page.

2020   

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Complete

Within budget

Support for safe consumption and treatment services

Find more information on the Region of Waterloo's website.

2019   

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Complete

Within budget

Mill Courtland Community Centre expansion business case

2020   

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Complete

Within budget

New Rosenberg Community Centre/school business case

2026 In progress Within budget

Huron Brigadoon area school/community centre construction

2022 In progress Within budget

Open Space Strategy

Find more information on Engage Kitchener.

2023 In progress Within budget
Arts and Culture Plan 2023 In progress Within budget

Great customer service

Our goal is to increase people’s satisfaction, trust and engagement with the city by providing friendly, easy and convenient services.

ActionTarget completionStatusBudget
Multi-language interpretation support 2020

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Complete

Within budget
Customer Satisfaction Program 2020

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Complete

Within budget

Online customer service portal development

Find more information on our MyKitchener page.

2021

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Complete

Within budget
Set and communicate service levels 2022 In progress  Within budget
Customer Experience Program 2022

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Complete

Within budget