Fee assistance


If you or your child would like to participate in one of our recreation programs, but cannot afford to pay the registration fee, you may be eligible for Leisure Access - a fee assistance program designed to make our programs more accessible.

Please Note:

Leisure Access funds will continue to be available to support registration fees for city run recreation programs where the Government and Public Health authorities have deemed it safe to offer them. 

2020 Leisure Access funds will expire on Oct.31. Be sure to re-apply for 2021 funding. 

Apply for leisure access online

Leisure access

We offer assistance to those who can't afford to pay fees for city run recreation, leisure, arts and culture programs:

  • Successful applicants get $265 per adult and $300 per child, per year 
  • The funding year starts Nov. 1 and ends Oct. 31, applications are accepted anytime 
  • Applications received after Oct. 17 will autmatically be considered for the next funding year
  • credit can be used for city-run programs
  • credit can't be transferred to future years 
  • you need to re-apply every year

 Funding is based on council approval, budget availability and customer demand.


Apply for leisure access fee assistance if:

  1. you are a resident of Kitchener
  2. you are a Canadian Citizen, Permanent Resident of Canada, or hold refugee status.*
  3. your household income (before taxes) is at or below the low income cutoff (LICO):


Low Income Cutoff Line for Waterloo Region (Before Tax)

(Statistics Canada, 2018)

Family Size

Annual Income
1 22,324
2 27,790
3 34,165
4 41,481
5 47,046
6 53,061
7 or more 59,076

*A person who is in Canada temporarily, like an international student or foreign worker, are not considered permanent residents and do not qualify for Leisure Access.

Refugees must submit a copy of your Relocation Assistance Program documents (RAP) 


Apply for leisure access

To apply online, you need an email address and these documents for everyone 18 and older in your household:

  1. proof of income*
  2. proof of address in the City of Kitchener, if not included on proof of income
  3. proof of permanent residency or refugee status, if applicable

*Accepted proof of income documents include: 

  • Government Issued Notice of Assessment for the most recent year.
    Document needs to show your name and line 150 
    (Canada Revenue Agency 1-800-959-8281 can issue you a new one if it has been lost or stolen).
  • Ontario Works (OW) statement (include address portion and Ontario Works Eligibility Card).
  • Ontario Disability Support Program (ODSP) statement (include address portion).
  • Canada Emergency Response Benefit (CERB) Statement
  • Relocation Assistance Program (RAP) statement.
  • Proof of additional income not accounted for on Notice of Assessment i.e.: Child Support.

To apply online you must have required documents in a digital format such as a PDF or image file. Clear smartphone photos of a document are accepted. 

  Apply for Leisure Access online 

Confirmation emails will be sent to applicants within 10 business days

Your Leisure Access funding will show up on your City of Kitchener ACTIVE Net account where you go to register for programs online.

For assistance in completing this application, please email nadine.mcneelands@kitchener.ca

Using your Leisure Access 

Your Leisure Access credit can be used to cover eligible fees for the following programs and activities:


* In Active Net, under program details, look for "Scholarship (Leisure Access): 100%" to know if a program is covered by Leisure Access. If not listed, please contact the program facility.

  • Kitchener Group Card - gives you unlimited access to our ongoing groups happening at the Downtown Community Centre, Rockway Centre and Breithaupt Centre. For more information contact the centre.
  • Three Month Swim Pass - can be used at all indoor & outdoor City of Kitchener pools for public and family swims. A pass can be purchased at the following locations:
    • Breithaupt Pool
    • Cameron Heights Pool
    • Forest Heights Pool
    • Lyle Hallman Pool
 Swim - Skate - Gym - Golf
  • Swim Tickets - for children, adults or seniors, can be used for lane swims, drop-in swim lessons and public/family swims. There is a limit of five tickets, per customer, per week. Tickets can be purchased at the following locations:
    • Breithaupt Pool
    • Cameron Heights Pool
    • Forest Heights Pool
    • Lyle Hallman Pool
  • Private or Semi-Private swim lessons- Call 519-741-2200 x7229 to arrange.
  • Skating Tickets - can be used during public skate times at Lions Arena and Grand River Arena. Tickets can be purchased in person at The Aud, in bundles of 5 or 20, Monday to Friday, 10 a.m. – 4 p.m. If purchasing for multiple family members or in multiple bundles, please email your request to allow time for us to prepare the tickets in advance.
  • Gym Tickets - valid at Downtown or Breithaupt Centre for drop-in gym programs. One ticket = one admission.
  • Golf - Play golf at Doon Valley or Rockaway Golf Course. Call 519-741-2200 x7229 to arrange.

 Your Leisure Access cannot be used for:

  • Programs offered by neighbourhood associations at our community centres. Please contact each neighbourhood association directly.
  • Minor sports organizations (e.g. hockey, soccer, gymnastics, baseball). Please contact each sport organization directly.
  • Re-certification in aquatic leadership programs.
  • Manuals, exam fees or administrative fees for swimming programs.
  • Program or supply costs for leisure programs (e.g. art supplies).

Canadian Tire Jumpstart 

Jumpstart provides financial assistance to help kids, between the ages of four and 18, participate in organized sport and recreation activities.  

You don't have to be approved for Leisure Access to qualify for Jumpstart funding.  Visit Jumpstart for more information on eligibility, requirements, details and timelines.

  Apply for Jumpstart funding online  

**Jumpstart will continue to support registration fees for in person sport and recreation programs, in locations where governments and public health authorities have deemed it safe to do so.

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