Fee assistance


If you or your child would like to participate in one of our recreation programs, but cannot afford to pay the registration fee, you may be eligible for Leisure Access - a fee assistance program designed to make our programs accessible to everyone.

**NEW** You can now apply for Leisure Access online.


About Leisure Access

Eligible residents will receive:

  • $265 per adult
  • $300 per child

The amounts received is per year, and can be applied towards the cost of direct recreation and leisure programs.

Leisure Access can be used to cover the cost of a program, up to the maximum amount, for a child or an adult. 

Annual funding is available from Nov. 1, 2019 to Oct. 31, 2020.

You must apply to renew your Leisure Access each year.

Funding is based on council approval, budget availability and customer demand.

Who is eligible to apply for Leisure Access?

Kitchener residents who are:

  1. Experiencing barriers to accessing recreation based on their low family income. Statistics Canada’s Low Income Cut-Offs table (LICO) is used to determine financial eligibility and can be found below.
  2. Canadian Citizens or Permanent Residents of Canada.
  3. Refugees. Please submit a copy of your Relocation Assistance Program documents (RAP) for verification.

*A person who is in Canada temporarily, like an international student or foreign worker, are not considered permanent residents and do not qualify for Leisure Access.

Low Income Cutoff Line for Waterloo Region (Before Tax)

(Statistics Canada, 2017)

Family Size

Annual Income
1 21,822
2 27,165
3 33,396
4 40,548
5 45,988
6 51,868
7 57,747


Using your Leisure Access 

Your Leisure Access funding can be used to cover eligible fees for the following programs and activities:


* In Active Net, under program details, look for "Scholarship (Leisure Access): 100%" to know if a program is covered by Leisure Access. If not listed, please contact the program facility.

  • Kitchener Group Card - gives you unlimited access to our ongoing groups happening at the Downtown Community Centre, Rockway Centre and Breithaupt Centre. For more information contact the centre.
  • Three Month Swim Pass - can be used at all indoor & outdoor City of Kitchener pools for public and family swims. A pass can be purchased at the following locations:
    • Breithaupt Pool
    • Cameron Heights Pool
    • Forest Heights Pool
    • Lyle Hallman Pool
 Swim - Skate - Gym - Golf
  • Swim Tickets - for children, adults or seniors, can be used for lane swims, drop-in swim lessons and public/family swims. There is a limit of five tickets, per customer, per week. Tickets can be purchased at the following locations:
    • Breithaupt Pool
    • Cameron Heights Pool
    • Forest Heights Pool
    • Lyle Hallman Pool
  • Skating Tickets - can be used during public skate times at Lions Arena and Grand River Arena. Tickets can be purchased in person at The Aud, in bundles of 5 or 20, Monday to Friday, 10 a.m. – 4 p.m. If purchasing for multiple family members or in multiple bundles, please email your request to allow time for us to prepare the tickets in advance.
  • Gym Tickets - valid at Downtown or Breithaupt Centre for drop-in gym programs. One ticket = one admission.
  • Golf - Play golf at Doon Valley or Rockaway Golf Course. Call 519-741-2200 x7228 to arrange.

 Your Leisure Access cannot be used for:

  • Programs offered by neighbourhood associations at our community centres. Please contact each neighbourhood association directly.
  • Minor sports organizations (e.g. hockey, soccer, gymnastics, baseball). Please contact each sport organization directly.
  • Private or semi-private swimming lessons.
  • Re-certification in aquatic leadership programs.
  • Manuals, exam fees or administrative fees for swimming programs.
  • Program or supply costs for leisure programs (e.g. art supplies).

How to apply for Leisure Access

Applying for Leisure Access is easy - simply:

  • **NEW** Apply for Leisure Access online!
  • Pick up an application at any of our community centres or pools. Bring your completed form, as well as proof of income and address, to any indoor pool or community centre.

Accepted proof of income documents include: 

  • Government Issued Notice of Assessment for the most recent year.
    Document needs to show your name and line 150
    (Canada Revenue Agency 1-800-959-8281 can issue you a new one if it has been lost or stolen).
  • Ontario Works (OW) statement (include address portion and Ontario Works Eligibility Card).
  • Ontario Disability Support Program (ODSP) statement (include address portion).
  • Proof of additional income not accounted for on Notice of Assessment i.e.: Child Support.
  • Relocation Assistance Program (RAP) statement.

If you qualify, an email or letter will be sent to you.

Please allow up to 10 business days for processing. Your Leisure Access funding will show up on your City of Kitchener ACTIVE Net account where you go to register for programs online.

The application is also available in accessible formats upon request.

Canadian Tire Jumpstart program 

**Due to COVID-19 there are many closures and program suspensions. Jumpstart has currently put a pause on processing Jumpstart applications.


Canadian Tire's Jumpstart program gives kids, who are four to 18 years of age, a chance to participate in sports. Jumpstart funding helps families, who qualify for financial aid, with program registration costs.

  • The max a child can receive per application is $250. The max amount received will vary depending on the sport.
  • You don't have to be approved for Leisure Access to qualify for Jumpstart. To apply or obtain more information, visit Jumpstart today.
  • Paper applications are not longer accepted and must be submitted online.

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