If you're experiencing financial hardship as a direct result of the COVID-19 pandemic, you may qualify for property tax instalment deferrals for the 2021 tax year.

This program is available for residents and businesses.

On this page:

  1. About the deferral program
  2. Find out if you qualify
  3. How to apply
  4. After you apply
  5. Frequently asked questions

About the deferral program

To help residents and businesses that are experiencing financial hardship as a direct result of the COVID-19 pandemic, we're offering the 2021 Property Tax Instalment Deferral program.

This program is intended to give property owners extra time to pay their 2021 property tax instalments by extending those due dates by 60 days as outlined in the tables below. 

For approved applications, this extension would result in the following changes to the applicable due dates:

Residential property due dates
Original due dateRevised due date
May 3, 2021 July 2, 2021
July 2, 2021 September 1, 2021
September 1, 2021

November 1, 2021

Commercial, industrial and multi-residential property due dates
Original due dateRevised due date
May 3, 2021 July 2, 2021
September 1, 2021 November 1, 2021
October 1, 2021 December 1, 2021

Find out if you qualify

To qualify for this deferral, a property owner must meet the following criteria:

  1. The property owner must have experienced financial hardship directly related to the COVID-19 pandemic due to one of the following:
    • Loss of employment
    • Temporary suspension/reduction of pay
    • Business revenue loss
    • Temporary business closure
  2. All property taxes must have been paid in full up to and including the March 2021 Interim Installment.
  3. The property owner must not have received compensation from Business Interruption Insurance due to the COVID-19 pandemic for the payment of property tax.
  4. Eligible property owners must apply for the deferral by June 30, 2021.
  5. Eligible property owners must pay their taxes in full by the revised due dates. Penalties will be charged at the regular rate for each month of deferral and will only be reversed upon full payment by the revised due dates.
  6. The property will be ineligible if false or inaccurate information is provided in the application.
  7. Property owners with tenants who receive payments from tenants for property taxes must pass on the deferral to their tenants or will be deemed ineligible, the deferral will be deemed revoked, and all taxes, penalty and interest are payable immediately.

For more information, please send us an email or call 519-741-2450.


How to apply

You can apply for the deferral program before June 30, 2021. Click the button below to open the online application form.

Apply online

If you have any questions while applying, please send us an email or call 519-741-2450.


After you apply

After you apply, you'll get an email confirmation that we've received your application. We will let you know by email if your application has been approved or declined.

Your next steps after approval depend on your payment method. Use the accordions below to learn more.

If you're registered on a pre-authorized payment plan 

Monthly plan

If you're applying to this program and currently pay your property taxes through the monthly preauthorized payment plan, you will be removed from the plan once your application is approved. You will be required to submit a new pre-authorized payment plan application form by December 15, 2021 for the 2022 tax year if you wish to re-enroll.

Due date plan

If you currently pay your property taxes through the due date pre-authorized payment plan, you will remain on the plan and your withdrawal dates will be deferred to the revised due dates once your application is approved.

Application due date

Please note the application must be received at least five business days prior to the next withdrawal date, or else the pre-authorized withdrawal will proceed.

If your mortgage company pays your taxes

If your mortgage company pays your property taxes, you are responsible for contacting your financial institution directly to advise them to delay your payments if your application is approved.

Frequently asked questions

I’ve applied to the program, why am I still seeing penalties on my account?

Penalties will be applied during the months of deferral in accordance with the terms on the tax bill until the taxes are paid in full before the revised due dates. When this occurs, the penalties will be reversed from the account. If full payment is not received by the revised due date(s), then the deferral is deemed revoked for all remaining instalments and all taxes and penalties will be payable immediately.

What happens if I miss paying the instalment by the 60 day extension?

If full payment is not received by the revised due date, then the deferral is deemed revoked for all remaining unpaid instalments and all taxes and penalties will be payable immediately.