We’re committed to offering children and youth recreational opportunities that support their physical, mental and emotional wellbeing. Throughout the pandemic, we continue to offer activities with a focus on fun and connection!

Learn about our safety measures and find COVID-19 resources below.

On this page:

  1. Proof of vaccination
  2. Safety measures
  3. Camp safety
  4. Resources for parents
  5. Emergency childcare
  6. Mental health resources

Proof of vaccination

Individuals entering a City of Kitchener recreation facility or community centre must show proof of vaccination via a paper or electronic copy of their vaccine record as well as identification. Some exceptions apply. Learn more.  

You can print or download their vaccination receipt from the provincial booking portal

Safety measures

Here is what you and your child can expect at our in-person child and youth programs:

  • program staff will be screened daily and provided with required information and training on work specific procedures and processes related to COVID-19 
  • provincial public health directives are being followed to minimize risk
    • number of participants and staff in a room
    • acceptable program activities
    • increased frequency and supervision of hand hygiene
    • enhanced cleaning protocols and frequency
    • physical distancing expectations
  • participant screening will take place every day before attending program
  • to minimize the risk to program participants and staff, non-program participants will not be allowed beyond the screening table
  • we will be attempting to place siblings in the same group to limit household exposures
  • there will be no offsite field trips, or onsite special guests

These are just some of the current practices and protocols we are putting in place. More specifics will be distributed in the program information package around one week before the start of programs to capture the most current directions of the provincial and federal governments, and the Region of Waterloo Public Health Unit.

Our programs will continue to offer children and youth opportunities to be physically active, creative, expressive and connected and support the physical, mental and emotional well-being of children and youth and their families.


Camp safety

Our camps will ensure compliance with current regulations as set by the Province of Ontario and Waterloo Region Public Health and are subject to change. Some pandemic-related changes that will be in place include:

  • field trips will be limited to nearby locations like neighbourhood parks
  • there will be no offsite trips that require the use of vehicle transportation
  • each camper will get their own art and supply kit that will not be shared with others
  • campers need to bring and wear a mask and practice safe hand washing practices which includes frequent hand washing and the use of hand sanitizer, which will be provided by the camp
  • campers will be required to complete daily COVID-19 screening (details on this will be shared before the start of program)
  • for the safety of our campers, their families and our staff programming will adhere to current health and safety measures, including reduced class sizes and cleaning protocols
  • some campers may need support or an accommodation to adhere to safety measures, such as masking or social distancing
    • camp staff supporting these participants will be provided with all appropriate personal protective equipment

Resources for parents


Emergency childcare

The Region of Waterloo is offering emergency childcare for parents who provide critical services in our community (list of eligible workers) who have exhausted all other care options for their children. Fees will be paid by the province. Care is available for children from birth to age 12.


Mental health resources

  • Here 24/7 mental health crisis support offered by KW Counselling by phone at 1.844.437.3247 or online 
  • Front Door child or youth mental health support. Call to make a telephone or video appointment. Please contact them directly at 519-749-2932, and press “1“ to speak to staff. 
  • Kids Help Phone- 24/7 virtual support service offering professional counselling, information and referrals as well as volunteer-led, text-based support to young people in both English and French at 1.800.668.6868. 
  • Good2Talk A free, confidential mental health support service providing professional counselling and information and referrals for mental health, addictions and well-being to postsecondary students in Ontario, 24/7/365.  
  • LGBT Youthline: If you’re a LGBTQ2+ youth and want to talk with another youth who might get what you are going through you can reach out to YouthLine. Call 1.800.268.9688 or text 647.694.4275. Please note they are only available during certain times. You can also CHAT LIVE with someone who gets it on their website.
  • Big White Wall: An online support environment for people looking for help with depression and anxiety. Free to all Ontarians.