The City of Kitchener, along with all the communities within the Region of Waterloo, has returned to the red-control stage of the province’s COVID-19 Response Framework. Some city services that had been paused due to the provincewide shutdown are being resumed, with the City encouraging residents to visit for information about available programs and services. As programs and services become available again, the City is reminding residents to continue following all necessary public health recommendations.

For Kitchener residents moving into the red-control stage of the framework means:

  • Staying home as much as possible, avoid trips outside of the home except for essential reasons (work, school, groceries/pharmacy, health care, assisting vulnerable individuals or exercise and physical activity)
  • Avoiding social gatherings.
  • Limit close contacts to your household
  • Limiting all organized public events and social gatherings to 5 people indoors, and 25 people outdoors.

“Today’s announcement for Tuesday’s return to the provincial framework is vital to support our small businesses to reopen and the City to resume many of the services valued by our residents,” said Kitchener Mayor Berry Vrbanovic. “We have all made many sacrifices over the past 6+weeks during the shutdown to get our case numbers down locally, but with new variants beginning to spread across the province, our continued progress in Ontario’s COVID-19 framework requires us to continue to stay home as much as possible and diligently follow public health advice.”

City services and facilities

  • Kitchener City Hall remains closed except for select appointment-only services beginning on Monday, Feb. 22.
  • Some city arenas, pools, multiplexes are expected to reopen between Tuesday, Feb. 16 and Feb. 22 with 10 people per room indoors and 25 outdoors.
  • City community centres are expected to begin reopening starting Tuesday, Feb. 16 with limited programming beginning the week of Monday, Feb. 22. For more information visit
  • Outdoor ice rink capacity will increase to 25 users beginning Feb 16. For a list of outdoor winter rinks and safety measures visit,
  • The Kitchener Market remains open Saturdays from 7 a.m. to 2 p.m. The indoor food hall will remain open for takeout only. Online orders can be made at
  • Kitchener Public Library is expected to expand in-person services beginning Thursday, Feb. 18. Curbside pickup will continue to be an option at all locations. For more information visit

Online city services

A full list of what's open and closed as well as programs and services can be found at The latest information will continue to be added to this page.

Resumed programs and services will include all health and safety protocols mandated by the COVID-19 Response Framework. Staff are asking residents to do their part to slow the spread of COVID-19 by completing any required screening, and by staying home if they show any symptoms of COVID-19.


For more information: 
Shawn Falcao 
Manager, Corporate Communications