Community Bylaws


That's why bylaws are in place - to help ensure Kitchener remains a place we're all proud to call home. Our city rules enable us to maintain a high standard of safety and respect for our community - and one another.

Our dedicated team of enforcement officers apply these important standards each day by:

  • Providing education
  • Conducting inspections
  • Responding to complaints in a timely manner
  • Issuing warnings
  • Applying penalties, when necessary

Our neighbourhood bylaw guide provides helpful tips and information on many of our bylaws and related issues, such as:

  • Fences
  • Fireworks
  • Parking regulations
  • Property standards
  • Snow events/tag-and-tow

A complete list can be found in our Municipal Code.

Filing a complaint

If you're aware of a situation that may require follow-up by our bylaw enforcement team, let us know by calling our contact centre - available 24 hours a day at 519-741-2345. You can also file an online complaint about any of the following issues:

  • Graffiti
  • Park litter
  • Parking
  • Potholes
  • Sidewalk trip hazard (excluding snow-covered sidewalks) 
  • Trail surface

Paying your parking ticket

You can pay your parking ticket in person, via mail or drop-box and also online. Learn more.

 Noise exemptions

From music concerts, to art shows, foodie events and multicultural celebrations - there is something for everyone in Kitchener. The city works with event organizers to support events and festivals that appeal to a variety of interests while minimizing impacts to the surrounding neighbourhoods.

Did you know?

Event organizers have to apply for a noise exemption that must be approved by council. All noise exemptions only go until 11 p.m.

Apply for a noise exemption for a large scale event

  • For large scale events, a noise exemption application must be made to the Director of Enforcement, Gloria MacNeil, by letter to: Bylaw Enforcement Office 33 Ontario St N. Kitchener, ON. N2G 4G7 or by email. 
  • Please include all the particulars of the event including the equipment being used, date, times, and location.
  • Applications must be received no later than 3 months before the event date for approval. 

 Submit your application 

Apply for a noise exemption for a small private event

  • For small private events such as: backyard barbecues, weddings, get-togethers, birthdays, and neighbourhood parties you will need to fill out the online noise exemption form.
  • Please allow 7-10 business days before the event day for processing.

 Submit your application 

Approved noise exemptions:

 Construction type noise
May - Sept. 2019 - 7 p.m. - 7 a.m. at 399 Queen Street S and 168 - 180 Benton Street Concrete Pours. 

July 4-8, 2019 - 7 p.m. to midnight The City of Kitchener and its contractor, Regional Sewer and Watermain Ltd, to complete the cut and caps on the 300 mm watermain at 247 Franklin Street N. 

July 8-12, 2019 from 7 p.m. to 7 a.m. on King Street West between Union Street and Victoria Street - The Region of Waterloo, and its contractor, Grandlnq to complete the sanitary an sewer liner installation within Kitchener, 

King Street between Victoria Street to Cedar Street. City of Kitchener and its contractor(s) to complete the power washing of sidewalks on the following dates and times:

  • Sept. 27-Oct. 9, 2019 on King Street – Francis Street to Cedar Street
  • Oct. 21-23, 2019 on King Street – College Street to Ontario Street

Aug. 1- Dec. 31, 2019 - 7 p.m. - 7 a.m. MTO and its contractors to complete pavement work on highway 401 between 401 and Homer Watson Blvd interchange

Sept. 16-Oct. 31 2019 from 7 p.m. to 7 a.m. The Region of Waterloo and it's Contractor Capital Paving will be conducting asphalt milling, and paving from Conestoga College Boulevard to west of Manitou Drive on Homer Watson Boulevard.

Sept. 28 from 2 a.m to 7 a.m at 475 King Street E Drewlo Holdings will be conducting a concrete pour

Sept. 30-Oct. 10-Oct. 21-Oct. 22 from 10 p.m. to 6 a.m. Overnight power washing on all the downtown streets in Kitchener

Sept. 30 to 5 a.m. on Oct. 4, 2019 The Region of Waterloo, and its contractor, Grandlinq to complete the sanitary an sewer liner installation within Kitchener, from 8 p.m. As attached, locations and dates listed as: 

  • Duke Street W near Ontario For Linear install on sanitary sewer - Oct. 1 & 2, 2019
  • Borden Avenue S – Charles to Nyberg Streets -  For Linear install on sanitary sewer - Oct. 2 & 3, 2019
  • Charles Street – Water Street to Gaukel Street For Linear install on sanitary sewer  - Sept. 30 to Oct. 1, 2019 and also Oct. 1 & 2, 2019
  • Ontario Street near Charles Street – for sanitary line repair – Oct. 2 & 3, 2019

Metrolinx, to complete their railway crossing rehabilitation and at-grade road improvements for the dates including Oct. 18 to Nov. 4, 2019 between the hours of 7 p.m. to 7 a.m

  • Oct. 18 from 10 p.m.  to 5 a.m. Oct. 21, 2019 – Lancaster Street between Breithaupt Street and Victoria Street
  • Nov. 1 from 10 p.m.  to 5 a.m. on Nov. 4, 2019 – St. Leger Street between Breithaupt Street and Victor Street

Oct. 15 to 22 2019 KW Hydro is to complete vault construction for the new Hydro service to the Charlie West site at Gaukel Street at Halls Lane. 

Oct. 26 from 5 a.m. to 10 p.m. Zehr Levesque Inc. will complete large continuous raft slab concrete at 120 Victoria St N. with rain date of Nov. 02.                                                                                                                                   

Kitchener special events
  • King StrEATery Food Truck Festival - Saturday, June 15, 5 - 11 p.m.
  • Our World Festival of Music - Saturday, June 15, 5 - 11 p.m.
  • True North - Wednesday, June 19 and Thursday, June 20, noon - 11 p.m.
  • K-W Multicultural Festival - Saturday, June 22 and Sunday, June 23, noon - 9 p.m.
  • Tame the Lane at Breithaupt Park - Thursday, June 27, 4 - 11 p.m.
  • Canada Day Celebration - Monday, July 1, 4 - 11 p.m.
  • KW VegFest - Saturday, July 6, 11 a.m. - 6 p.m.
  • Cruising on King St. - Friday, July 12, 7 a.m. - 11 p.m.
  • Kultrun World Music Festival - Saturday, July 13 and Sunday, July 14, noon - 11 p.m.
  • Ribfest - Friday July 19 - Sunday, July 21, noon - 11 p.m.
  • Non-Violence Day in Victoria Park - Saturday, July 20, 9 a.m. - 5 p.m.
  • Downtown Cycling Race - Saturday, July 27, noon - 11 p.m.
  • Rock & Rumble - Saturday, July 27, 11 a.m. - 11 p.m.
  • Kitchener Blues Festival - Thursday, Aug. 8 - Monday. Aug. 12, 11 a.m. - 11 p.m.
  • Kidspark - Sunday, Aug. 18, noon - 5 p.m.
  • Link Picnic - Saturday, Aug. 24 and Sunday, Aug. 25, 11 a.m. - 11 p.m.
  • Mela Festival - Sunday, Sept. 8, 11 a.m. - 8 p.m.
  • LUNA Market - Friday, Sept. 13, 11 a.m. - 11 p.m.
  • Belmont Village Bestival - Saturday, Sept. 14, 11 a.m. - 11 p.m.
  • Terry Fox Run - Sunday, Sept. 15, 11 a.m. - 6 p.m.
  • Grillfest - Friday, Oct. 11, 11 a.m. - 3 p.m.
  • Oktoberfest - Friday, Oct. 11 - Monday, Oct. 14, 11 a.m. - 11 p.m.
  • Christkindl Market - Thursday, Dec. 5 - Sunday, Dec. 8, 9 a.m. - 9 p.m.
  • New Year's Eve - Tuesday, Dec. 31, 6 p.m. - midnight
  • KW Oktoberfest - Oct. 11-19 Series of events being held at various clubs.

The noise bylaw is in effect 24 hours a day, seven days a week. However, if an event has a noise exemption it does not have to follow the rules of the bylaw.

 Frequently asked questions about noise exemptions

What is a noise exemption?

A noise exemption means a large scale event or festival is excused from any noise associated with the event. If the permit is granted, terms and conditions must be met, or the permit can be revoked. For example, there should be no offensive language and event organizers must have an on-site person accessible to correspond with city staff during the event.

How do you make a noise complaint? Who do you call?

To register a noise complaint, call Waterloo Regional Police at 519-570-9777. The police will dispatch a city noise bylaw officer to respond. If a noise exemption has been provided for the event, the bylaw officer will contact the person who registered the complaint to let them know the terms and conditions of the exemption.

What happens when you make a noise complaint?

When a noise complaint is registered, an officer will respond. It is always best if the caller provides their name, address and telephone number to the police, this will give the officer the ability to go to the caller's address and either speak with them, or see how they are being impacted. Even if a noise exemption has been provided, complaints are tracked and the information may be used as a best practice.

An officer may provide a decibel read test at your address to ensure the noise level is within the noise exemption's terms and conditions. Here are some common sounds and their decibel levels:

  • 44 db – birds chirping
  • 50 db – conversation in restaurant
  • 85 db – city road traffic
  • 100 db – jet taking off

 Additional information

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