Community Bylaws

Suburbs

That's why bylaws are in place - to help ensure Kitchener remains a place we're all proud to call home. Our city rules enable us to maintain a high standard of safety and respect for our community - and one another.

Our dedicated team of enforcement officers apply these important standards each day by:

  • Providing education
  • Conducting inspections
  • Responding to complaints in a timely manner
  • Issuing warnings
  • Applying penalties, when necessary

Our neighbourhood bylaw guide provides helpful tips and information on many of our bylaws and related issues, such as:

  • Fences
  • Fireworks
  • Parking regulations
  • Property standards
  • Snow events/tag-and-tow

A complete list can be found in our Municipal Code.

Filing a complaint

If you're aware of a situation that may require follow-up by our bylaw enforcement team, let us know by calling our contact centre - available 24 hours a day at 519-741-2345. You can also file an online complaint about any of the following issues:

  • Graffiti
  • Park litter
  • Parking
  • Potholes
  • Sidewalk trip hazard (excluding snow-covered sidewalks) 
  • Trail surface

Paying your parking ticket

You can pay your parking ticket in person, via mail or drop-box and also online. Learn more.

 Noise exemptions

From music concerts, to art shows, foodie events and multicultural celebrations - there is something for everyone in Kitchener. The city works with event organizers to support events and festivals that appeal to a variety of interests while minimizing impacts to the surrounding neighbourhoods.

 Did you know?

Event organizers have to apply for a noise exemption that must be approved by council. All noise exemptions only go until 11 p.m.

Apply for a noise exemption for a large scale event

  • For large scale events, a noise exemption application must be made to the Director of Enforcement, Gloria MacNeil, by letter to: Bylaw Enforcement Office 33 Ontario St N. Kitchener, ON. N2G 4G7 or by email. 
  • Please include all the particulars of the event including the equipment being used, date, times, and location.
  • Applications must be received no later than 3 months before the event date for approval. 

 Submit your application 

Apply for a noise exemption for a small private event

  • For small private events such as: backyard barbecues, weddings, get-togethers, birthdays, and neighbourhood parties you will need to fill out the online noise exemption form.
  • Please allow 7-10 business days before the event day for processing.

 Submit your application 

Approved noise exemptions:
 
 Construction type noise
May-September. 2019 7pm-7am at 399 Queen St S and 168-180 Benton St. Concrete Pours. 

July 4 to 8, 2019 between the hours of 7:00 p.m. to 12:00 a.m. The City of Kitchener and its contractor, Regional Sewer and Watermain Ltd, to complete the cut and caps on the 300 mm watermain at 247 Franklin Street N. 

July 8 to 12, 2019 from 7:00 p.m. to 7:00 a.m. on King Street West between Union Street and Victoria Street- The Region of Waterloo, and its contractor, Grandlnq to complete the sanitary an sewer liner installation within Kitchener, 

King Street between Victoria Street to Cedar Street. City of Kitchener and its contractor(s) to complete the power washing of sidewalks on the following dates and times:

  • June 24 to 28, 2019 on King St- Water St to Ontario St
  • July 3 to 6, 2019  on King St – Ontario St to Cedar St 
  • July 31 to August 6, 2019 on King St – College St to Frederick St
  • August 14 to 17, 2019 on King St – College St to Ontario St
  • September 27 to October 9, 2019 on King St – Francis St to Cedar St
  • October 21 to 23, 2019 on King St – College St to Ontario St

July 8, 2019 between the hours of 7:00 p.m. to 12:00 a.m. The City of Kitchener and its contractor, J Weber Contracting Ltd, to complete the cut and caps on the watermain at Dunham Avenue and Victoria Street North

July 14 to 17, 2019 from 7:00 p.m. to 7:00 a.m. The Region of Waterloo, and its contractor, Grandlnq to complete the sanitary an sewer liner installation on Charles St between Benton St and Borden Ave

July 15 to September 30, 2019 12:00 a.m. to 7:00 a.m. The City of Kitchener, and its contractor , Hardscape Concrete , to complete line painting operations on Queens Blvd and Belmont Ave

July 19, 2019 from 7:00 p.m. to 7:00 a.m. The Region of Waterloo, and its contractor, Grandlnq to complete the sanitary an sewer liner installation on King St between Union St to Victoria St 18

 Kitchener special events
  • King StrEAtery food truck festival. Saturday June 15. 5-11pm
  • Our world festival of music. Saturday June 15. 5-11pm
  • True north. Wednesday June 19 and Thursday June 20. 12-11pm
  • K-W multicultural festival. Saturday June 22 and Sunday June 23. 12-9pm
  • Tame the lame at Breightaupt Park. Thursday June 27. 4-11pm
  • Canada day celebration. Monday July 01. 4-11pm
  • KW vegfest. Saturday July 6. 11am-6pm
  • Cruising on King St. Friday July 12. 7am-11pm
  • Kultrun world music festival. Saturday July 13 and Sunday July 14. 12-11pm
  • Ribfest. Friday July 19 until Sunday July 21. 12-11pm
  • Non-Violence day in Victoria park. Saturday July 20. 9am-5pm
  • Dowtown cycling race. Saturday July 27 12-11pm
  • Rock and rumble food truck. Saturday July 27. 11am-11pm
  • Kitchener blues festival. Thursday August 08 to Monday August 12 11am-11pm
  • Kidspark. Sunday August 18. 12-5pm
  • Link picnic. Saturday August 24 and Sunday August 25. 11am-11pm
  • Mela festival. Sunday September 08. 11am-8pm
  • LUNA market. Friday September 13. 11am-11pm
  • Belmont village bestival Saturday September 14. 11am-11pm
  • Terry fox run. Sunday September 15. 11am-6pm
  • Grillfest events. Friday October 11. 11am-3pm
  • Octoberfest. Friday October 11 until Monday October 14. 11am-11pm
  • Christkindl market. Thursday December 05 until Sunday December 8. 9am-9pm
  • New years eve. Tuesday December 31. 6pm-12am


The noise bylaw is in effect 24 hours a day, seven days a week. However, if an event has a noise exemption it does not have to follow the rules of the bylaw.

 Frequently asked questions about noise exemptions

What is a noise exemption?

A noise exemption means a large scale event or festival is excused from any noise associated with the event. If the permit is granted, terms and conditions must be met, or the permit can be revoked. For example, there should be no offensive language and event organizers must have an on-site person accessible to correspond with city staff during the event.

How do you make a noise complaint? Who do you call?

To register a noise complaint, call Waterloo Regional Police at 519-570-9777. The police will dispatch a city noise bylaw officer to respond. If a noise exemption has been provided for the event, the bylaw officer will contact the person who registered the complaint to let them know the terms and conditions of the exemption.

What happens when you make a noise complaint?

When a noise complaint is registered, an officer will respond. It is always best if the caller provides their name, address and telephone number to the police, this will give the officer the ability to go to the caller's address and either speak with them, or see how they are being impacted. Even if a noise exemption has been provided, complaints are tracked and the information may be used as a best practice.

An officer may provide a decibel read test at your address to ensure the noise level is within the noise exemption's terms and conditions. Here are some common sounds and their decibel levels:

  • 44 db – birds chirping
  • 50 db – conversation in restaurant
  • 85 db – city road traffic
  • 100 db – jet taking off

 Additional information

7:00 p.m. July 16 to 7:00 a.m. on July 19, 2019

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