Culture of learning


"We seek the best people and promote continued development. We encourage and mentor one another to reach our full potential." ~ Our People Plan

The world is changing faster than ever before. New technology is released every day - improving the way we live and work. As a result, we must keep up with the latest developments to ensure we're equipped to serve, protect and continue to build a healthy community.

Part of this effort is to provide our staff personal and professional growth opportunities through our corporate training, learning and development program: CapaCITY: Discover Your Potential.

Through this program, staff can sign up for courses that cover a variety of areas and topics, including:

  • Professional development
  • Corporate health and safety
  • Wellness
  • Information technology
  • Diversity and inclusion
  • Fleet safety and compliance

We offer different course types - such as classroom, online, blended and mobile delivery, providing employees options to suit their learning styles and schedules. Some courses are taught by our own, qualified staff - providing them the opportunity to develop their own training and presentation skills.

Additional development programs

To further their development, staff are also encouraged to participate in our internal orientation training and mentorship opportunities.

We also offer a succession planning program to develop our future leaders.

Staff who complete approved external courses also have the opportunity to apply for financial reimbursement through our tuition assistance program.


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