Banner image with words COVID-19 Updates

Friday, Feb. 12, 2020

Effective Tuesday, Feb. 16 at 12:01 a.m., Kitchener and all of Waterloo Region will move to the Red-Control level of the Province’s COVID-19 response framework. Select City facilities to begin reopening on February 16 through February 22. Residents are encouraged to remain at home with exceptions for essential purposes, such as going to the grocery store or pharmacy, accessing healthcare services, for exercise or essential work. Read more in our latest news release.

Some city services that had been paused due to the provincewide shutdown are being resumed. As programs and services become available again, the City is reminding residents to continue following all necessary public health recommendations.

For more information, call us 24/7 at 519-741-2345. For Region of Waterloo or Public Health information, call 519-575-4400. 

Thank you for doing your part to help stop the spread of COVID-19 in Kitchener and Waterloo Region.

Frequently asked questions

Why do I have to wear a face covering in public?

Region of Waterloo bylaws require the wearing of masks on transit and in enclosed public places such as shopping malls and retail shops, restaurants, museums, grocery stores and more.

These by-laws are another tool to help reduce the spread of COVID-19 in the community.

Learn more about the face covering by-law in Waterloo Region.

What does physical distancing mean?

Physical distancing means staying at least two-metres or six-feet away from other people to help reduce the spread of the virus.

Learn more about ways to stop the spread.

What are the gathering limits?

Limits for all organized public events and social gatherings:

  • 5 people indoors
  • 25 people outdoors

What else can I do to protect myself?

Staying home, limiting the number of visitors in your home, covering your coughs and sneezes, washing your hands and downloading the COVID Alert app are other ways to protect yourself.

Learn more about protecting yourself from COVID-19.

Helpful links

As the COVID-19 pandemic continues to evolve around the world and in our local community, the health and wellbeing of Kitchener residents remains our top priority.