Banner image with words COVID-19 Updates

September 17, 2021   

The Region of Waterloo is in Step 3 of the Province’s Roadmap to Reopen, a three-step plan to safely and cautiously reopen the province and gradually lift public health restrictions.   

Individuals entering a City of Kitchener recreation facility or community centre must show proof of vaccination via a paper or electronic copy of their vaccine record as well as identification. Some exceptions apply. Learn more.  

You can print or download your vaccination receipt from the provincial booking portal.

The following is permitted with capacity limited and physical distancing in place:

  • Outdoor social gatherings with up to 100 people
  • Indoor social gatherings with up to 25 people
  • Indoor sports, recreation and clubhouse facilities to open, including pools and arenas
  • Increased outdoor capacity limits at city sports fields, diamonds and courts
  • Indoor and outdoor dining open with increased capacity
  • Indoor and outdoor wedding, funeral and religious services open with increased capacity
  • Indoor and outdoor special events permitted
  • City Hall open for appointments
  • Indoor and outdoor events with capacity limits

Face coverings in indoor public settings and physical distancing requirements remain in place throughout Step 3. 

Learn more about what's open and what's closed and what changes in Step 3 in the roadmap to reopening. 

This page is updated regularly. Click the green button at the right side of the page to get updates as soon as they’re posted.

For more information, call us 24/7 at 519-741-2345. For Region of Waterloo or Public Health information, call 519-575-4400. 

COVID-19 vaccine

The Province of Ontario is leading distribution of the COVID-19 vaccines in Ontario. Learn about vaccines on their website.

You can register for a vaccine either through the Region of Waterloo or a participating pharmacy:

The City of Kitchener has implemented a policy that will require all active employees, volunteers and students to provide verification of full COVID-19 vaccination. Read more.

Frequently asked questions

Why do I have to wear a face covering in public?

Region of Waterloo bylaws require the wearing of masks on transit and in enclosed public places such as shopping malls and retail shops, restaurants, museums, grocery stores and more.

These by-laws are another tool to help reduce the spread of COVID-19 in the community.

Learn more about the face covering by-law in Waterloo Region.

What does physical distancing mean?

Physical distancing means staying at least two-metres or six-feet away from other people to help reduce the spread of the virus.

Learn more about ways to stop the spread.

What are the gathering limits?

Limits for all organized public events and social gatherings:

  • 25 people indoors
  • 100 people outdoors

What else can I do to protect myself?

Staying home, limiting the number of visitors in your home, covering your coughs and sneezes, washing your hands and downloading the COVID Alert app are other ways to protect yourself.

Learn more about protecting yourself from COVID-19.

Helpful links

As the COVID-19 pandemic continues to evolve around the world and in our local community, the health and wellbeing of Kitchener residents remains our top priority.