City Hall is open for in-person services. If you want to plan your visit and reduce your waiting time, please book an appointment.
On this page:
City Hall
The address of City Hall is:
200 King Street West
Kitchener, ON
N2G 4G7
Please enter using the doors on Young Street.
The building is open during these hours:
- Monday to Friday: 7 a.m. to 9 p.m.
- weekends and statutory holidays: 9 a.m. to 9 p.m.
City Hall is open for in-person services from Monday to Friday between 8:30 a.m. and 5 p.m.
Revenue
Appointments are available, but not required to make these payments in person:
- property taxes
- utility bills
- parking tickets
Payment methods
We accept these payment methods.
- debit card
- cash
- cheque made out to the City of Kitchener
We do not accept payment by credit card.
Other payments
Please call 519-741-2450 or send us an email.
Marriage licensing
You do not need to make an appointment to apply for a marriage licence. City Hall is open for walk-ins.
If you prefer to plan your visit, you can book an appointment online.
Visit our marriage and divorce page to find:
- what you need to get a marriage licence
- licence cost
- licence requirements
Building
You can book an appointment online for any of these building services:
- deliver plans or reports
- request surveys or drawings
- make a payment
- grading or building complaints
- apply for a building permit
Engineering
You can book an appointment online for any of these engineering services:
- make a payment
- deliver plans or reports
- drainage complaints
- apply for a permit
- review site plans or subdivisions
Legislated services
You can book an appointment online to commission:
- documents (see available list)
- French foreign pension documents
Parking
If you need to pick up a new parking transponder or permit, you can book an appointment online.
Planning
You can book an appointment online for any of these planning services:
- make a payment
- pick up or drop off notice signs
- development application affidavit - commissioner signature
- consultation for development applications and services