Utility rates

Suburbs

Tax and utility payments

Kitchener City Council approved extending immediate short-term economic relief measures to support residents and businesses for an additional 30 days. To help offer some financial flexibility to those significantly impacted by the COVID-19 pandemic, the City will be waiving penalties and interest on property taxes, late payment charges on utility bills and invoices, and non-sufficient fund (NSF) fee charges for the month of June 2020.

In addition, city council approved additional relief and support for residents and business including:

  • an application-based property tax deferral program. The new program, launched in June, allows residents and businesses to apply to extend 2020 final property tax bill due dates by 60 days.
  • the suspension of utility disconnection and collection activities up to and including August 31, 2020.

Residents can apply online by completing the application formLearn more.

To have more of your questions answered, please visit: www.kitchener.ca/covid19


 

2020 water, sanitary sewer and stormwater rates

As part of a multi-year approach to funding maintenance and long-term infrastructure replacement, increases are being proposed for each of these utilities. Making sure that Kitchener Utilities delivers safe, clean and reliable water to you every time you turn on the tap is our commitment to you. Having a multi-year approach to funding our aging infrastructure is critical to delivering on this commitment today, and for generations to come.

The below video explains the 2020 water services utility rates.

New rates effective January 1, 2020:

  • Water rate increase to $2.5045 per cubic metre, an increase of 2.9 per cent;
  • Sewer rate increase to $3.1546 per cubic metre, an increase of 3.3 per cent;
  • Stormwater rate increase to $15.4600* for the average sized home, an increase of 5.0 per cent.

The combined monthly impact of the rate increases is $4.21 for the average residential household.

* The rate shown is for the average sized home, please refer to your bill to see rate applicable to your property. 

Minimum charges may apply for water and sewer, calculated at 1/10 per cubic metre per day.

 

Natural gas rates

Rates for general service M1 customers

  • General service M1 - annual consumption less than 50,000 cubic metres
  • Supply rate is 13.5 cents per cubic metre
  • Delivery rate is 7.0871 cents per cubic metre
  • Federal carbon charge 3.91 cents per cubic metre (effective April 1, 2019)
  • Daily fixed charge is 73 cents per day

Rates for general service M2 customers

  • General service M2 - annual consumption is greater than 50,00 cubic metres
  • Supply rate is 13.5 cents per cubic metre
  • Delivery rate is 6.4373 cents per cubic metre
  • Federal carbon charge 3.91 cents per cubic metre (effective April 1, 2019)
  • Daily fixed charge is $2.30 per day

You can learn more about Kitchener Utilities natural gas rates on their website. 

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