Tell us how we're doing

Suburbs

City staff complete thousands of transactions around the clock every day. We know that the quality of your experience is just as important as the service we're providing and we want to hear from you about how we're doing!

Your feedback lets us know what we're doing right, and where we can improve. Share your compliment, complaint or service improvement suggestion below. 

Please tell us about your compliment, complaint or service improvement suggestion here.

Kitchener wants to serve you right! The city wants to hear from you about our customer service. Tell us how we're doing. Fill out the online survey for a chance to win great prizes.  

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