Tax and utility payments

Kitchener City Council approved extending immediate short-term economic relief measures to support residents and businesses for an additional 30 days. To help offer some financial flexibility to those significantly impacted by the COVID-19 pandemic, the City will be waiving penalties and interest on property taxes, late payment charges on utility bills and invoices, and non-sufficient fund (NSF) fee charges for the month of June 2020.

In addition, city council approved additional relief and support for residents and business including:

  • an application-based property tax deferral program. The new program, launched in June, allows residents and businesses to apply to extend 2020 final property tax bill due dates by 60 days.
  • the suspension of utility disconnection and collection activities up to and including August 31, 2020.

The deadline to apply for a tax deferral has now passed. Learn more.

To have more of your questions answered, please visit:


Kitchener property taxes - comprised of residential, commercial, industrial and other tax classes - are our main source of revenue. They allow us to provide the important municipal programs and services you value and expect.

Your final property tax bill is made up of three main components:

  1. Education taxes - This tax rate is set by the Province of Ontario and remitted to the local school board you support - either the Waterloo Region District School Board or the Waterloo Catholic District School Board.
  2. Municipal taxes - The tax rate to cover the costs of supplying municipal services is based on city council's adoption of our annual budget. Revenues from provincial grants, user fees and other sources are deducted from the total expenditures, resulting in a final amount that needs to be raised through taxation.
  3. Regional taxes - A portion of the tax bill for all residents of Waterloo Region goes back to the region to support their role in supplying various services including transit, garbage and recycling, housing and emergency services.

Municipal taxes pay for a number of services that make Kitchener a great place to live, work and play.


Additional information on property tax billing and payment practices can be found at this link to our Council policy number: I-518 amended June 23, 2014 - Collections property taxes

For more information, please contact us at 519-741-2450

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