Tax and utility payments

In response to the COVID-19 pandemic, the City of Kitchener, the region and all area municipalities are making significant changes to services and programming, including tax and utility payments. To help alleviate some of the financial burden, the City of Kitchener will waive penalties and interest charges for property tax and utility payments until May 31. Utility collection notices and disconnections are suspended during this period. To have more of your questions answered, please visit:


Kitchener property taxes - comprised of residential, commercial, industrial and other tax classes - are our main source of revenue. They allow us to provide the important municipal programs and services you value and expect.

Your final property tax bill is made up of three main components:

  1. Education taxes - This tax rate is set by the Province of Ontario and remitted to the local school board you support - either the Waterloo Region District School Board or the Waterloo Catholic District School Board.
  2. Municipal taxes - The tax rate to cover the costs of supplying municipal services is based on city council's adoption of our annual budget. Revenues from provincial grants, user fees and other sources are deducted from the total expenditures, resulting in a final amount that needs to be raised through taxation.
  3. Regional taxes - A portion of the tax bill for all residents of Waterloo Region goes back to the region to support their role in supplying various services including transit, garbage and recycling, housing and emergency services.

Municipal taxes pay for a number of services that make Kitchener a great place to live, work and play.


Additional information on property tax billing and payment practices can be found at this link to our Council policy number: I-518 amended June 23, 2014 - Collections property taxes

For more information, please contact us at 519-741-2450

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