Tax FAQs


One of the topics residents ask about most often is our local property taxes. They want to know details like what our current tax rates are for the year; how and where they can pay their taxes; and, of course, when their taxes are due.

We've compiled the questions we receive most often and have provided a convenient one-stop-shop of answers below. If you would like to see a question added to our list, please contact us at 519-741-2450.

 Where do I go to pay my taxes?
You can pay your taxes at our revenue counter, located on the main floor of Kitchener City Hall, 200 King St. W. We are open Monday to Friday, from 8:30 a.m. to 5 p.m.
 What payment options do you offer? Do you accept credit cards? 
We accept cash, cheque and debit if you're paying your taxes in person; unfortunately, we do not accept credit cards. You can also pay your taxes by phone, online and at all chartered banks. For your convenience, we also offer a pre-authorized payment option.
 What are the current property tax rates?
Our tax rates are available online. Final rates are established in late May for the current year.
 I am buying or selling my home - what do I need to do with regard to my taxes?
Please contact us at 519-741-2450 to provide the following information:
  • Property address and roll number
  • Legal closing date
  • Full legal names of all those on title
  • Contact information including home, business and cell numbers
  • Mailing instructions
  • Name of the lawyer acting on your behalf
 When are my property taxes due?
Residential property taxes are due on the first business days of March, May, July and September. Commercial and multi-residential taxes are normally due the first business days of March, May, September and October.

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