Freedom of information requests


Some of our records, such as past meeting minutes and reports, are available online; others may be available by contacting us. In these cases, you don't have to submit a Freedom of Information request.

However, if a record you're interested in accessing does require a formal FOI request, we will connect you with our FOI coordinator. A $5 application fee, stipulated by the Municipal Freedom of Information and Protection of Privacy Act (MFIPPA) , applies to every FOI request.


The following MFIPPA-permitted fees may also apply to your request:

  • $7.50 per 15 minutes of time spent searching for, retrieving and preparing a record for disclosure, including the time to sever any part of the record in accordance with the exemptions under the Act.
  • 20 cents per page for photocopying and computer printouts.

Other charges may apply, depending on the nature of the request; our FOI coordinator can discuss all applicable fees with you in advance.

If we believe your request will cost more than $25, we will contact you for approval to proceed or to give you the opportunity to revise your request and reduce the costs.

We require a 50 per cent deposit if we estimate a request will cost more than $100 before we begin our work. No records will be released until all outstanding fees are paid.

Making an FOI request

Making an FOI request is a straightforward process. You can either:

Then, either mail or drop off your request, as well as your $5 application fee, to:

Manager, Corporate Records and Archives Services
City of Kitchener
2nd Floor, Berlin Tower, City Hall
200 King St., W.
Kitchener, ON N2G 4G7

Your fee can be paid by either cash, debit, or a cheque payable to the "City of Kitchener."

Response timeframe

We are required under MFIPPA to respond to FOI requests within 30 calendar days of the day we receive the application fee. Under certain circumstances, we may require an extension; if this is the case, we will notify you in writing.

If a 50 per cent deposit is required, our work on your request will cease once we notify you of the need for the deposit, and resume once we receive your deposit.

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