Fire Master Plan


Kitchener Fire is dedicated to providing the highest level of fire protection services to the community in a cost-effective manner, resulting in the best value possible for our citizens and our city. How we will accomplish this is laid out in a comprehensive Fire Master Plan (FMP). Approved by council, the FMP is a five year plan that guides better decision making in fire education, fire safety standards and enforcement, and emergency response.

What does the FMP mean for community members? It means you can be assured that your Fire Department is moving forward as one of the most progressive and skilled fire departments in the province, which will allow us to deliver even better service to you - protecting and preserving the things that matter most to you.

Created in consultation with key community representatives and stakeholders, the Fire Master Plan considers the needs of our local community today, as well as into the future. The plan will be funded through existing resources using development charge allocation, revenue generating opportunities, cost recovery initiatives and by reprioritizing existing funding.

To accomplish the goals in our Fire Master Plan, we plan to:

  • Better use technology to reduce response times and make the department more efficient and effective.
  • Improve public education by creating a dedicated team focused on this activity, using existing staff; and
  • Cross train specific staff to allow broader application of their skills across multiple roles (for example, suppression personnel also conducting inspections in low and moderate risk occupancies).

We also know that improving our efficiency will be central to our success. Over the next five years we will: 

  • look to develop business opportunities that will generate revenue;
  • continue to invest in our people by enhancing wellness and fitness activities that ensure mental and physical well-being and resiliency of staff, and;
  • continue to build an inclusive and diverse workforce by increasing awareness of existing programs and encouraging the development of new programs aiming that will appeal to those not typically attracted to the fire service (for example, Young Female Firefighter program).

Read the Fire Master Plan Executive Summary here, or view the full Fire Master Plan with appendices

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