Call our contact centre


Day or night, we are here for you. If you need information or are requesting a service from the city you can reach us any time, from anywhere. 

Whether it's the Corporate Contact Centre, the city's social media accounts, or the PingStreet app, it is easy for citizens to reach the city online or by phone. The call centre runs 24 hours a day, seven days a week, and you can connect with a live person by calling 519-741-2345.  

The City of Kitchener is committed to providing quality public services that meet the day to day needs of the community. A seamless customer service experience means that it's easy to connect with us anytime, anywhere.

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