Accessibility and inclusion


No matter your age or ability level - there are countless ways for you to get involved in your community.

Our goal is to remove barriers and provide accessible goods, services and facilities for all of our residents. Working with the Grand River Accessibility Advisory Committee (GRAAC), and guided by the Accessibility for Ontarians with Disabilities Act,2005, as well as our own accessibility plan and accessibility policy. We aim towards providing accessible goods, services and facilities.

Alternate formats, communication supports and accommodations

If you require an accessible document or support to take part in a city meeting or city program, let us know - we're happy to accommodate you.

Or, contact Nadine McNeelands, Inclusion Services Coordinator, program and resource services, at 519-741-2200, ext. 7229 (TTY 1-866-969-9994).

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