City of Kitchener update on COVID-19

Posted On Friday March 13, 2020

KITCHENER – The City of Kitchener continues to closely monitor the coronavirus outbreak (COVID-19) in collaboration with Waterloo Region Public Health and the Province of Ontario. 

The City of Kitchener’s response to public health emergencies is led by the Region of Waterloo Public Health. The City has full confidence in our local healthcare system and is committed to working closely with local hospitals, health care, and community partners, the Ministry of Health, Public Health Ontario and national partners to monitor and respond accordingly to the COVID-19 situation.

The City is taking action to prevent the spread of germs and viruses.

  • Increased signage of good hygiene and disease prevention has been posted in all city facilities.
  • Facility staff is ensuring all soap dispensers in city facilities are replenished and are in good working order. The temperature of the water has been increased at all handwashing stations in city facilities.
  • Increased cleaning procedures have been adopted for high touch surfaces at city facilities.
  • The City is not booking new public meetings or facility rentals until further notice
  • The City has cancelled all non-essential, out of Region staff travel as well as staff attendance at conferences until further notice.

The City’s emergency management team is meeting frequently to address urgent issues and to plan for the potential escalation of risk if directed by Public Health.

At this time, City of Kitchener’s March break camps including those run at the Kitchener Market will continue as planned. Members of the public who wish to withdraw from existing registrations in city-run programs can request a refund.

In addition, the Kitchener Market will be open Saturday, March 14; future Saturday programming and operations will be re-evaluated in line with the chief medical officer of health’s recommendations regarding crowd limits of over 250 people.

City of Kitchener pools, arenas and community centres remain open at this time though this decision is being reviewed on an ongoing basis.

The City’s Athletic Awards Banquet that was scheduled for Tuesday, March 24 has been postponed.

The Centre in the Square is ceasing event operations until Sunday, April 5. It is hoped that shows will be rescheduled. For more information, visit the

The City of Kitchener strongly encourages people to follow the advice provided by medical experts including the Region of Waterloo Public Health to help prevent the spread of germs and viruses like COVID-19:

  • Wash your hands often with warm water and soap or an alcohol-based hand sanitizer
  • Avoid contact with people who are sick
  • Stay home when you are sick
  • Sneeze and cough into your sleeve
  • Avoid touching your eyes, nose, and mouth

The Region of Waterloo Public Health notes that the risk of contracting the virus is still low in our community. The City of Kitchener recognizes that this is a rapidly evolving situation and staff will continue to monitor and respond. Updates will be provided as new information emerges, visit


Media contact

Shawn Falcao
Manager, Corporate Communications
City of Kitchener
519-741-2200 ext. 7094




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