City of Kitchener
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Contact(s)

City of Kitchener

PO Box 1118
200 King Street West
Kitchener, Ontario
Canada N2G 4G7

Phone: 519-741-2345

TTY: 1-866-969-9994


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Business Licensing

If you are opening or running a business in Kitchener, you must obtain a business license from the city. Doing so will help ensure the safety of our citizens - and your customers.

Applicants must ensure building, zoning and fire-department regulations are complied with prior to being issued a business license.

Other specialized businesses such as hair salons and aesthetician salons or businesses where food products are prepared or sold must also obtain approval from the Waterloo Regional Health Unit.

If you wish to operate a business, please contact us at 519-741-2275 prior to operating. We will be pleased to assist you with the application process.

Business licence renewal letters

The city issues business license renewal letters in mid-December. If you're scheduled for a renewal, watch for a courtesy notice in the mail. Public hall renewals have a new process, which is outlined in the courtesy notice. Some renewals require inspections or additional forms. Late fees apply as of March 15.

Payment can be made by mailing a cheque and your remittance slip to: City of Kitchener, 200 King Street West, Kitchener, ON N2G 4G7. Renewals will also be accepted in the city clerk's office, on the second floor of city hall, Monday-Friday, 8:30 a.m. to 5 p.m., or contact 519-741-2275. We accept cash, cheque and debit card.

BizPaL online business permits and licences

BizPaL helps you find the permits and licences you may require when starting or operating your business. This innovative online service provides entrepreneurs with simplified access to information about business permits, licences and other requirements needed to start, operate and grow their business from the federal, provincial/territorial and participating municipal governments.

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Finding out which government requirements apply to a certain business type can be time consuming and frustrating. BizPaL was created to help identify what you may require, quickly and easily. The information you need is available from a single source; entrepreneurs spend less time dealing with red tape - saving effort and money in the process - and more time building their business. The service is the result of strong collaboration between the federal, provincial/territorial and participating municipal governments and is designed with the following benefits in mind:

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