Chief Administrative Officer
The CAO is the Senior Administrator of the City and is responsible to City Council for the effective and efficient operation of the City. All City Departments report to Council through the Chief Administrator.

Contact Information
Carla Ladd
Chief Administrative Officer
2nd Floor, Berlin Tower
City Hall, P.O. Box 1118
200 King Street West
Kitchener, ON N2G 4G7
Phone: 519-741-2350
Fax: 519-741-2705
E-mail the CAO